Operations Manager (2nd Shift)

ODW Logistics is a people-focused and customer-driven third-party logistics (3PL) provider committed to delivering seamless end-to-end supply chain solutions. Our extensive range of services include supply chain design and innovation, warehousing, efficient distribution and fulfillment, freight brokerage, transportation management, and specialized e-commerce fulfillment solutions.

 POSITION SUMMARY

The Operations Manager leads one or more large volume operation(s), which may serve a multi-disciplined customer base or multi-facility operations. This position is responsible for employee safety, customer relations, operational oversight, business metrics, staff development support and P&L. They are involved in business development and contracts, along with team leadership initiatives and improvement projects.

 

ESSENTIAL RESPONSIBILITIES                                

·         Maximize productivity, quality and service throughout operations by utilizing best practices for facility layouts, material handling concepts, technological enhancements and measurements and further communicate changes to office personnel

·         Create and report on business plan objectives vs. actual results to senior management and/or clients as required

·         Support front-line leaders and employees to grow and develop an eye for attraction and retention of talent 

·         Arrange staffing needs to ensure distribution centers are staffed correctly

·         Ensure safety and efficiency throughout the operation according to customer and employer procedures

·         Serve as the point of contact for customer relations and build relationships with customer stakeholders to ensure business needs are executed seamlessly

·         Conduct start-up meetings, weekly walk-around reporting, project teams and training to drive corporate culture and keep the team informed on company/building news

·         Maintain basic knowledge of all operational functions to instruct/train team members in every department

·         Develop continuous improvement processes to streamline operations

·         Authorize and monitor operational expenditures

·         All other duties as assigned

 

These may be representative, but not all-inclusive of those commonly associated with this position. We encourage you to apply, even if you don’t meet every qualification.

 

Education & Experience

·         3 – 5+ years of management/supervisor experience preferred

·         Previous experience with staff development, facility layout, multi-shift operations, project management and inventory management preferred

·         Bachelor’s degree in business, logistics, operations or equivalent education/work experience preferred

·         Proficiency in Microsoft Office tools preferred

·         Expert knowledge of warehouse management systems preferred

·         Prior P&L exposure and warehouse/transportation experience preferred 

 Capabilities

·         Excellent verbal, written, interpersonal and organizational skills

·         Strong team building skills

·         Strong analytical, critical thinking and decision-making skills

·         High energy and the drive to implement organizational change

·         Self- and people-driven learner

·         Comfortable speaking in front of multiple associates and customers

 Physical & Mental Requirements

While performing the duties of this job, the employee requires the ability to:

 ·         Hear, read and comprehend, write and communi