Operations & Maintenance Coordinator

Arizona Public Service generates reliable, affordable and clean energy for 2.7 million Arizonans. Our service territory stretches across the state, from the border town of Douglas to the vistas of the Grand Canyon, from the solar fields of Gila Bend to the ponderosa pines of Payson. As the state’s largest and longest-serving energy provider, our more than 6,000 dedicated employees power our vision of creating a sustainable energy future for Arizona.

 

Since our founding in 1886, APS has demonstrated a strong commitment to our customers in one of the country’s fastest growing states, earning a reputation for customer satisfaction, shareholder value, operational excellence and business integrity.

 

Our present and future success depends on the creative and dedicated people of our company who demonstrate the principles outlined in the APS Promise: Design for Tomorrow, Empower Each Other and Succeed Together.  

Summary

The Operations and Maintenance (O&M) Coordinator plans, prepares and manages work packages that support the execution of maintenance and capital replacement activities within the electric distribution system. The O&M Coordinator ensures that internal maintenance projects, system upgrades and emergency repairs are completed safely, efficiently and in compliance with company standards and regulatory requirements. This role operates under the guidance of the Senior O&M Coordinator by contributing to overall project alignment and integrating their work into broader scheduling and operational plans.

 

*this role is located in our Casa Grande Service Center

Minimum Requirements

• A Bachelors degree in Business Administration, Construction Management or other job-related field from an accredited college or university plus three (3) years experience in construction management, maintenance, project management, customer facing roles involving scope definition, timeline coordination, budget management and stakeholder engagement and/or other job-related fields.
• Or, Associates degree plus five (5) years experience construction management, maintenance, project management, customer facing roles involving scope definition, timeline coordination, budget management and stakeholder engagement and/or other job-related fields.
• Or, high school diploma/GED plus seven (7) years experience in construction management, maintenance, project management, customer facing roles involving scope definition, timeline coordination, budget management and stakeholder engagement and/or other job-related fields.
• Valid Arizona Drivers License.

 

*this role is located in our Casa Grande Service Center

 

Preferred Special Skills, Knowledge or Qualifications:

 

• Experience in Construction and/or maintenance operations.
• Experience with customer interface, ability to adapt/respond to a variety of stakeholders, manage complaints, negotiation skills, and problem solving.
• Business, planning, and project management skills.
• Computer skills: Windows, Word Excel, CC&B, GIS, and work order management programs such as Maximo and Primavera. Proficiency in the application of PC skills and programs for data management and project scheduling as well as the analytical ability to evaluate the interdependent relationship of project variables.
• Basic electricity course and drafting/CAD experience. Successful completion of college Algebra. 
• Strong interpersonal, verbal and written skills. 

Major Accountabilities

1) Successfully completes the APS Customer Project Training, including on-the-job training (OJT).

 

2) Leads the end-to-end planning, coordination and execution of moderately complex to complex electric distribution maintenance and replacement projects. Conducts field checks to gather necessary information and assemble complete work packages.

 

3) Prepares detailed work packages, secures permits and develops Lane Closure Traffic Control Plans. Supports disconnect/reconnect operations and enter TOAs for planned outages. Ensures job site readiness, monitors progress and verifies compliance.

 

4) Manages material availability, updates planning tools and coordinates with contractors. Reviews and approves contractor invoices to ensure accuracy and alignment with project scope.

 

5) Serves as the primary contact for internal and external stakeholders. Communicates project status, timelines and impacts and facilitates cross-departmental coordination.

 

6) Assists with outage notifications, scheduling, PTO coverage, city inspector coordination and other operational logistics related to project execution.

 

7) Maintains accurate records in work management systems, monit