Operations Engineer

Role Description: 

The Operations Engineer provides mid‑ to senior‑level technical operations support for IBM-based IAM systems within a large-scale federal national security environment. Responsible for the administration, sustainment, and operational readiness of IBM-based Security and Identity Management systems. This role ensures secure, stable, and compliant operation of identity services that underpin mission‑critical federal environments.

 

Key Responsibilities:

• Administer and maintain IBM IAM systems (e.g., IVIG, SDS/LDAP) in compliance with federal security requirements.
• Execute secure configuration, patching, accreditation support, and STIG compliance — core expectations in federal operations roles.
• Troubleshoot authentication/authorization failures and maintain continuity of mission‑critical access services.
• Conduct system monitoring, log analysis, and incident response in accordance with federal SLAs.
• Develop and maintain SOPs, runbooks, audit documentation, and compliance materials.
• Support integration across federal applications and mission systems.
• Contribute to continuous improvement efforts (automation, resiliency, monitoring enhancements).

 

Minimum Skills:

• 8+ years hands-on experience with IBM identity and access management tools, such as:
• IBM Security Identity Manager (ISIM) / IBM Security Verify Governance
• IBM Security Directory Server (SDS)
• IBM Security Access Manager (ISAM)
• LDAP directory services
• Strong understanding of IAM concepts: RBAC, provisioning workflows, SSO, federation (SAML/OIDC), directory integration.
• Proficiency in Linux/Unix system administration.
• Familiarity with scripting languages (e.g., Shell, Python) for automation.
• Knowledge of federal cybersecurity frameworks (NIST 800‑53, RMF) and ability to apply STIGs for system hardening.
• Experience supporting large, complex, or mission‑critical environment
• Final DoD Secret Security Clearance
• Ability to report onsite in Annapolis Junction, MD (up to 2-3x a week)

 

Qualifications

Compensation Ranges

Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. The compensation displayed for this role is a general guideline based on these factors and is unique to each role. Monetary compensation is one component of ASM's overall compensation and benefits package for employees.

 

EEO Requirements

It is the policy of ASM that an individual's race, color, religion, sex, disability, age, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies.

 

All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, disability, or age. All decisions on employment are made to abide by the principle of equal employment.

 

Physical Requirements

The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully perform the primary functions of this job. (For example, "light office duties' or "lifting up to 50 pounds" or "some travel" required.) Reasonable accommodations may be made to enable individuals with qualifying disabilities, who are otherwise qualified, to perform the primary functions.

 

Disclaimer

The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.