Operations Coordinator - Hematology Oncology

Provide analytical and project management expertise for assigned area(s). Perform various administrative, clerical and secretarial tasks within assigned CNHS department under little supervision. Responsible for the ongoing daily operational issues of assigned departments. Provide administrative support to the Director and/or Managers as assigned. Lead or participate in planning, directing and implementing projects. Assist in the development, monitoring and implementation of a cost-effective budget. Coordinate and monitor payroll, schedules and non-clinical systems.

This role supports the Patience Services Division within HEM/ONC

Minimum Education
Bachelor's Degree (Required) Or Relevant experience beyond the minimum required work experience may substitute for the educational requirement on a 1-to-1 ratio ( i.e. one year of relevant work experience equals one year of required education)

Minimum Work Experience
3 years Related and progressive experience, preferably in healthcare field (Required)

Business/health care management experience- preferred

Required Skills/Knowledge
Excellent customer service skills required.
Strong analytical, organizational, interpersonal and customer service skills required.
Must have ability to prioritize, delegate and manage multiple responsibilities.
Proficient with Microsoft Word and Microsoft Excel skills.
Ability to create Power Point presentations.
Demonstrates advanced knowledge of office and clerical skills.
Access Database skills preferred.

Functional Accountabilities
Communications and Office Administration

• Coordinate and schedule office appointments, meetings and conferences with other CNMC departments and external customers; answer, respond, take and distribute messages of incoming phone calls; open and distribute mail and special delivery packages for Director and/or Managers; create productive relationships with key Staff in identified departments.

• Lead, facilitate and/or participate actively on assigned project teams; ensure complete and accurate minutes; facilitate follow-through for action items.

• Analyze operational projects (e.g., Hospital systems, benchmarking, research) through internal and external data sources and report effectively to management and team members.

• Update and maintain the integrity of manuals and communicate any changes to staff.

• Type and proof office correspondences, memorandums, letters and reports; draft responses to correspondences; copy , file, distribute and retrieve faxes, reports and other related documents.

• Explore new methods of improving operations; work with management team to gain acceptance and support implementation efforts; communicate operational issues and progress toward goals to other members of the management team.

Operations and Systems Management

• Complete travel arrangements and travel reimbursement requests.

• Develop and implement systems to audit non-salary expenses, including capital equipment and supplies; coordinate and maintain systems for an accurate and up-to-date unit census.

• Maintain filing system, office supplies and equipment; prepare requisition orders, assist with the preparation of department financial budgets and variance reports; maintain and replenish office supplies and equipment; prepare and type purchase orde