Operations associate/Sales Stylist

Since its launch in 1993 with a collection of six essential handbags, Kate Spade New York has always been colorful, bold, and optimistic. Today, it is a global lifestyle brand that designs extraordinary things for the everyday, delivering seasonal collections of handbags, ready-to-wear, jewelry, footwear, home décor, and more. Known for its rich heritage and unique brand DNA, Kate Spade New York offers a distinctive point of view and celebrates communities of women around the globe who live their perfectly imperfect lifestyles. 

Kate Spade New York is part of the Tapestry portfolio – a global house of brands committed to stretching what’s possible.

A member of the Tapestry family, we are part of a global house of brands that has unwavering optimism and is committed to being innovative and wholly inclusive.

Job title: Operations Associate/ Sales Stylist

Starting Hourly Rate: $16.00

 

General purpose of the position: A Stylist is someone who asks our guests attention-grabbing questions, strikes up memorable conversation and who reaches out to our guests in the most delightful ways. A Muse takes our guests on a journey using the muse moves and our guest experience tools; transforming the traditional sales experience into a long-term relationship.

Essential duties and responsibilities

Hosting:

•   Give our guests the warmest welcome, always exuding confidence and proper etiquette.

•   Able to develop long-term relationships with our guests by asking the most interesting questions,

  dancing the muse moves, suggesting outreach events ideas.

  Team Building:

•   Demonstrate ability to work as part of a team atmosphere.

•   Able to receive and give feedback in an honest and genuine manner.

•   Celebrate fellow muse’s successes.

  Styling & Curating:

•   Know and be able to communicate the kate spade new york aesthetic.

•   Ability to story tell and use product knowledge to connect with our guests.

•   Lead and inspire with your own impeccable style, always bringing your best look to work.

•   Have the ability to spot and talk about products.

•   Continuously work to keep the stockroom and shop spotless.

  Business Smarts:

•   Understand the product landscape across all merchandise categories.

•   Ability to multitask like a pro, from operational tasks or cleaning the shop floor to processing POS

  transactions (a dull moment is hard to come by).

•   Share ideas and feedback with the team.

  Qualifications:

  Skills and Abilities Required:

•   Professional selling skills and exceptional interpersonal skills

•   Prior luxury goods experience preferred

•   Proactive ability to multi-task and prioritize

 

 

•   Works well in a team environment

•   College degree preferred

  Physical Requirements:

•   Available to work store schedule, as needed, including evenings and weekends

•   Standing for extended periods of time

•   Able to safely lift boxes up to 40 pounds

•   Comfortable climbing ladders

  Kate Spade New York is an Equal Opportunity/Affirmative Action Employer: Minority/Female/Disabled/Veteran

Our Competencies for All Employees

• Courage: Doesn’t hold back anything that needs to be said; provides current, direct, complete, and “actionable” positive and corrective feedback to others; lets people know where they stand; faces up to people problems on any person or situation (not including direct reports) quickly and directly; is not afraid to take negative action when necessary.
• Creativity: Comes up with a lot of new and unique ideas; easily makes connections among previously unrelated notions; tends to be seen as original and value-added in brainstorming settings.
• Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect.
• Dealing with Ambiguity: Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn’t upset when things are up in the air; doesn’t have to finish things before moving on; can comfortably handle risk and uncertainty.
• Drive for Results: Can be counted on to e