Operations Assistant (Continuous Improvement Support)

Rich’s, also known as Rich Products Corporation, is a family-owned food company dedicated to inspiring possibilities. From cakes and icings to pizza, appetizers and specialty toppings, our products are used in homes, restaurants and bakeries around the world. Beyond great food, our customers also gain insights to help them stay competitive, no matter their size. Our portfolio includes creative solutions geared at helping food industry professionals compete in foodservice, retail, in-store bakery, deli, and prepared foods, among others. Working in 100 locations globally, with annual sales exceeding $4 billion, Rich’s is a global leader with a focus on everything that family makes possible. Rich’s®—Infinite Possibilities. One Family.

PURPOSE STATEMENT

The Operations Assistant provides administrative and continuous improvement process support services within a team environment for the plant.

KEY ACCOUNTABILITIES/OUTCOMES

• Provides timely and accurate completion of assigned daily, weekly and monthly reports, presentations, manuals, etc.
• Manages special projects as assigned providing coordination as needed and ensures timelines are met.  Provides administrative duties to include handling telephone calls, filing, scanning, distribution of correspondence, etc.  Assists in basic troubleshooting on the production floor (i.e. printers, label machines, and basic office set up).
• Operates two-way radio to contact the Associates.
• Creates forms and manages interactions with an electronic tablet.
• Maintains adequate inventory of office supplies and manages purchasing of office supplies as needed.  Maintains Plant's bulletin boards according to policy/compliance.
• Coordinates meeting resources such as assigning/scheduling meeting rooms, organizing A/V requirements and gathers materials.
• Creates OPLs (one-point lessons) as needed.
• Creates customized training in Alchemy (Learning Management System).
• Becomes TPM champion and participates in multiple pillars providing support to drive TPM Master Plan.
• Supports LEDS (downtime tracking pool) implementation in areas of training, system reporting, troubleshooting and daily reconciliation.
• Supports Associates in usage of daily tools including electronic tablet, LEDS, or other downtime tracker, measle maps, and other continuous improvement tools.
• Reports daily the measle maps, centerlines, and Clean-Lube-Inspect tasks.  Reconciles daily labor in SAP.
• Performs other related responsibilities as needed to support Rich Products' Objectives.

KNOWLEDGE/SKILLS/EXPERIENCE

• High School Diploma or GED
• A minimum of three (3) years of administrative experience is preferred.
• Excellent written and verbal communication skills with a professional demeanor.
• Expert knowledge of MS Office applications (Word, Excel, PowerPoint, Outlook, etc.) is expected.  Individual must be a fast learner and able to assimilate new software, procedures and techniques as they are constantly introduced into the environment.
• Must be able to handle multiple assignments concurrently with constant interruptions, possess excellent organizational and time management skills, and be able to functions in a fast-paced environment. 
• Individual must possess the ability to handle sensitive items confidentially as needed.  Attention to detail for all tasks is required.
• Must possess a high level of interpersonal skills to facilitate constant interaction with a wide variety of Associates and Managers.
• Bilingual in Spanish is a plus.
• Must have the ability to work in and contribute to Production Improvement, Associate Improvement, and Temporary Teams as assigned.

 

COMPENSATION

 

In accordance with state law, the rate or range provided is Rich Products Corporation, its subsidiaries and affiliates ("Rich's"), reasonable estimate of the base compensation for this role. The actual amount may be higher or lower, based on non-discriminatory factors such as experience, knowledge, skills, abilities, shift differential, and location.

 

Annual Range/Hourly Rate

$48,950.45 - $66,227.08

 

 

 

Rich Products Corporation, its subsidiaries and affiliates (“Rich’s”), are committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin or ancestry, sex, age, physical or mental disability, veteran or military status, genetic information, gender identity, sexual orientation, marital status or any other legally recognized protected basis under federal, state, or local law. The information collected by this application is solely to determine suitability for employment, verify identity, and maintain employment statistics