Operations and Growth Director

This is where you change your story…

At Meadows we understand that new directions in career advancing, and self-improvement can be scary, but we are excited to share with you a possible new rewarding chapter with us! Come join us in transforming lives!

Who are we?

Meadows Behavioral Health is a leader in the behavioral health industry.  We offer a range of specialized programs including residential, outpatient and virtual treatment.  We provide care for drug and alcohol addiction, trauma, sexual addiction, behavioral health conditions, and co-occurring disorders.  We offer state-of-the-art care including neurofeedback and other services. Our evidence-based approach is rooted in decades of clinical experience, with more than 45 years in the field.  Our approach is different and success stories from our patients are the proof.

Who are you?

Are you compassionate, innovative and have a passion to make an impact?  Are you looking to get your foot in the door with a company that will believe in your abilities and train you to advance? 80% of our current top-level executive staff are organic internal promotions from within.

We might be a perfect fit for you!

Position Summary:

This dual-role position oversees office efficiency while driving business growth through strategic partnerships, community outreach, and client engagement. The ideal candidate will possess strong leadership, administrative, and communication skills to seamlessly manage operations while spearheading business development initiatives.

Primary Responsibilities (include but are not limited to):

Office Management:

• Oversee daily office operations, ensuring a smooth and efficient work environment.
• Manage office supplies, equipment, and facilities to maintain a productive workspace.
• Supervise administrative staff and coordinate workflow among departments.
• Handle scheduling, correspondence, and record-keeping for senior leadership.
• Ensure compliance with company policies, procedures, and safety regulations.
• Assist with HR functions, including onboarding, employee engagement, and performance tracking.
• Manage vendor relationships and negotiate contracts for office-related services.
• Assist in the creation and maintenance of an operational handbook, including patient orientation to the program
• Collect and organize data for performance improvement plans as necessary
• Work with the Compliance Department to oversee the creation and maintenance of policies and procedures in compliance with company policy, state, and Joint Commission regulations.
• May function as Safety Officer, ensuring compliance with all risk and safety policies as well as state and Joint Commission regulations.
• Coordinate all administrative activities, including scheduling of therapies and activities, and provide daily supervision to administrative clerical staff.
• Coordinate onboarding and offboarding of new staff, as well as personnel file maintenance with Corporate Human Resources.
• Work with the Business Office to ensure prompt and accurate posting of charges and collection of payments

Business Development Liaison:

• Proactively seek and develop new business opportunities to grow the company’s client base (In-Person and Virtual)
• Cultivate and maintain strong relationships with clients, partners, and industry stakeholders.
• Develop protocols for conducting tours and organizing networking events.
• Collaborate with hospitals to establish a seamless door-to-door patient transfer process.