OPERATIONS ANALYST II *Open Competitive*

Requisition No: 830546 

Agency: Department of Health

Working Title: OPERATIONS ANALYST II *Open Competitive*

 Pay Plan: Career Service

Position Number: 64080443 

Salary:  $1,318.79 bi-weekly 

Posting Closing Date: 06/10/2024 

Total Compensation Estimator Tool

Open Competitive Opportunity 

Full-time Career Service Position

 

Division of Medical Quality Assurance

Bureau of Operations, Operational Support Services Section

 

Do you have an eye for details?  Do you notice errors other people miss when proofreading documents?  Do you enjoy working independently?  Working with the Division of Medical Quality Assurance in Operational Support Services as a Public Records Specialist may be a great choice for you.  This full-time position fulfills public records requests and manages records until retention is met and destruction is complete.  The successful candidate has the option to telework on a rotating schedule after satisfactory completion of training. 

 

 

Your Specific Responsibilities:

This independent work includes analyzing, developing, and assisting in administering public record policies, practices, methods, and procedures to ensure the Division of Medical Quality Assurance complies with Florida’s Public Records statute and administrative rules.

 

Coordinates responses to public record requests in accordance with Chapter 119, Florida Statutes using the department’s web-based public records management system, GovQA. Assign, escalate, manage, and track public records requests, deadlines, and costs. Perform quality assurance review of any public record response released by the division using a standardized methodology. Formulates recommendations to solve problems discovered and prepares reports of findings.

 

Applies operations research techniques to arrive at solutions regarding policies and procedures for handling requests for public records. Assists Office of the General Counsel and the division’s management to conduct major complex record studies.

 

Assists management in the installation of new methods, procedures and management techniques that are the result of implemented recommendations for improving public records policies and procedures.

 

Assist supervisor with training division staff on public record policies and procedures such as workflow and quality control.

 

Evaluates work measurement studies, management controls, fiscal accountability, methods analysis, and operational audits of the division’s public record policies and procedures such as collecting and evaluating the response rate to public records, auditing the public records management system to ensure costs associated with public record are properly collected, and participating in process improvement work groups tasked with evaluating the root-cause of operational procedures not meeting the needs of the organization. Formulates recommendations to solve problems and prepares reports of findings.

 

Where You Will Work:

Division of Medical Quality Assurance 

Tallahassee, FL

Please note – this position is located in Tallahassee with the option to telework part-time after satisfactory completion of initial training.

 

The Benefits of Working for the State of Florida:

Working for the State of Florida is more than a paycheck. The State’s total compensation package for employees features a highly competitive set of employee benefits including:

• Annual and Sick Leave benefits;
• Nine paid holidays and one Personal Holiday each year;
• State Group Insurance coverage options, including health, life, dental, vision, and other supplemental insurance options;
• Retirement plan options, including employer contributions

(For more information, please click www.myfrs.com);

• Flexible Spending Accounts;
• Tuition waivers;
• And more!

For a more complete list of benefits, including monthly costs, visit www.mybenefits.myflorida.com.

 

Please be advised:

 

Your responses to qualifying questions for this position must be verifiable by documentation provided through the electronic application process.  

 

This position requires a security background check and/or drug screening and participation in direct deposit. Any misrepresentations or omissions will disqualify you from employment consideration. Note: You will be required to provide yo