OPAL Product Director

Company Description

A best-in-class city that attracts best-in-class talent, Philadelphia is an incredible place to build a career. From our thriving arts scene and rich history to our culture of passion and grit, there are countless reasons to love living and working here. With a workforce of over 30,000 people, and more than 1,000 different job categories, the City of Philadelphia offers boundless opportunities to make an impact. 
As an employer, the City of Philadelphia values inclusion, integrity, innovation, empowerment, and hard work above all else. We offer a vibrant work environment, comprehensive health care and benefits, and the experience you need to grow and excel. If you’re interested in working with a passionate team of people who care about the future of Philadelphia, start here.

What We Offer:
•    Impact - The work you do here matters to millions. 
•    Growth - Philadelphia is growing, why not grow with it? 
•    Diversity & Inclusion - Find a career in a place where everyone belongs.
•    Benefits - We care about your well-being.
 

The Office of Innovation & Technology (OIT) is the central IT agency for the City of Philadelphia headed by the Chief Information Officer (CIO). OIT oversees all major information and communications technology initiatives for the City of Philadelphia - increasing the effectiveness of the information technology infrastructure, where the services provided are advanced, optimized, and responsive to the needs of the City of Philadelphia’s businesses, residents, and visitors. OIT responsibilities include: identifying the most effective approach for implementing new information technology directions throughout city government; improving the value of the city’s technology assets and the return on the city’s technology investments; ensuring data security continuity; planning for continuing operations in the event of disruption of information technology or communications services; and supporting accountable, efficient and effective government across every city department, board, commission and agency.

Job Description

The Office of Innovation and Technology is seeking a Product Director to lead, manage, and grow a large team responsible for the implementation, optimization, and continuous improvement of Workday across various modules. This leadership role will oversee a team of 40 professionals working across Workday’s Financial and Purchasing modules to drive operational excellence, improve efficiencies, and enhance system capabilities. The ideal candidate will have a strong background in Workday, combined with leadership experience in managing large, cross-functional teams within a complex organizational environment. This role requires a deep understanding of Workday’s capabilities and best practices, as well as the ability to drive product strategy, manage cross-functional teams, and deliver impactful results that meet the needs of public sector stakeholders. The ideal candidate will have experience in a large public sector environment and will be passionate about enhancing Finance, Purchasing, and operations through cutting-edge technology.

Workday Product Strategy & Roadmap Development:

· Define and maintain the Workday product roadmap aligned with the strategic goals of the organization.

· Collaborate with senior leaders, stakeholders, and department heads to prioritize and align Workday initiatives with broader organizational objectives.

· Manage product lifecycle from concept to delivery, ensuring the solutions meet business needs, regulatory requirements, and user expectations.

Cross-Functional Team Collaboration:

· Lead, mentor, and manage a team of 40 professionals across various functions, including functional experts, analysts, and system administrators, ensuring high performance, productivity, and engagement.

· Serve as the primary liaison between business stakeholders and technical teams, translating business requirements into actionable system configurations and enhancements.

· Provide strategic direction and thought leadership to team members across different Workday modules, ensuring alignment with organizational goals and priorities.

· Develop and implement training programs to continuously enhance the team’s technical expertise and leadership skills.

· Provide guidance on Workday best practices and drive change management initiatives to ensure successful adoption of new features.

Project Management & Delivery:

· Lead the execution of Workday implementation projects, upgrades, and system configurations, ensuring projects are delivered on time, within scope, and within budget.

· Serve as the primary point of contact for stakeholders, ensuring transparent communication on project statuses, timelines, risks, and outcomes.

· Identify and mitigate risks that could affect project timeline