Onsite Delivery Manager
CapgeminiAbout the role
Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired by a collaborative community of colleagues around the world, and where you’ll be able to reimagine what’s possible. Join us and help the world’s leading organizations unlock the value of technology and build a more sustainable, more inclusive world.
Job Description
Key Responsibilities
Agile release train (ART) strategy and ownership
Own the end-to-end lifecycle of the ART, from roadmap planning to execution.
Define vision, features, and enhancements aligned with ART customer needs and business objectives.
Analyse user data and behaviour to drive continuous improvements.
Product & Requirement Management
Gather and document functional requirements, user stories, and acceptance criteria.
Collaborate with Engineering and other teams to design and implement user requirements
Conduct UAT, validate releases, and ensure high-quality delivery.
Customer Experience & Support
Ensure the portal delivers a simple, intuitive, and reliable user experience.
Work closely with Customer Success to incorporate feedback and improve usability.
Provide support documentation, FAQs, and onboarding materials for end users.
Stakeholder Management
Act as the primary point of contact for internal and external stakeholders regarding portal features and functionality.
Communicate releases, updates, timelines, and issues proactively.
Performance Monitoring & Analytics
Track KPIs specific to Agile release train including customer satisfaction.
Identify pain points and propose data-driven optimizations.
Security & Compliance
Ensure that the delivery complies with security, privacy, and industry standards.
Coordinate with security teams to enable authentication, authorization, and audit controls
Job Description - Grade Specific
The base compensation range for this role in the posted location is 96366 - 150000
Capgemini provides compensation range information in accordance with applicable national, state, provincial, and local pay transparency laws. The base compensation range listed for this position reflects the minimum and maximum target compensation Capgemini, in good faith, believes it may pay for the role at the time of this posting. This range may be subject to change as permitted by law.
The actual compensation offered to any candidate may fall outside of the posted range and will be determined based on multiple factors legally permitted in the applicable jurisdiction.
These may include, but are not limited to: Geographic location, Education and qualifications, Certifications and licenses, Relevant experience and skills, Seniority and performance, Market and business consideration, Internal pay equity.
It is not typical for candidates to be hired at or near the top of the posted compensation range.
In addition to base salary, this role may be eligible for additional compensation such as variable incentives, bonuses, or commissions, depending on the position and applicable laws.
Capgemini offers a comprehensive, non-negotiable benefits package to all regular, full-time employees. In the U.S. and Canada, available benefits are determined by local policy and eligibility and may include:
- Paid time off based on employee grade (A-F), defined by policy: Vacation: 12-25 days, depending on grade, Company paid holidays, Personal Days, Sick Leave
- Medical, dental, and vision coverage (or provincial healthcare coordination in Canada)
- Retirement savings plans (e.g., 401(k) in the U.S., RRSP in Canada)
- Life and disability insurance
- Employee assistance programs
- Other benefits as provided by local policy and eligibility
Important Notice: Compensation (including bonuses, commissions, or other forms of incentive pay) is not considered earned, vested, or payable until it becomes due under the terms of applicable plans or agreements and is subject to Capgemini’s discretion, consistent with applicable laws. The Company reserves the right to amend or withdraw compensation programs at any time, within the limits of applicable legislation.
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