Online Recruitment Team Manager

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Job Posting Title:

Online Recruitment Team Manager

   

Position Type:

Professional / Unclassified

   

Department:

LSUAM Online - Online Student Recruitment - Manager Team (Alex Andrade (00087239))

   

Work Location:

Louisiana Emerging Technologies Center

   

Pay Grade:

Professional

   

Job Description:

The Online Recruitment Team Manager is responsible for overseeing the day to day operations of the Enrollment Coach Team. This position reports to the Director of Online Student Recruitment, works closely with recruitment and retention team leadership, marketing managers, salesforce administrators, and LSU departments and staff. The position must be able to establish goals, manage team metrics and expectations through Salesforce reports and dashboards, and is accountable for ensuring individual team performance is being met term over term. 

Job Responsibilities:

Manage a team of Enrollment Coaches. In coordination with the Director, will set performance goals, benchmarks, and expectations for the team. Manager will ensure high team performance, provides support and resources to help meet enrollment goals, and works to resolves issues or concerns that may arise within the team. Utilizes technology to track team metrics and goals to report back to the Director. 60%

Conducts team meetings, identifies process bottlenecks to improve procedures and workflows, acts as a liaison between recruitment team and various areas of Online and Continuing Education to maintain appropriate procedures and to ensure the team receives up-to-date information. 15%

Responsible for providing training in processes and systems such as our CRM, SIS, and other systems used by the team. Updates and maintains training for new hires coming on board. Provides continuous coaching and professional development opportunities for the recruitment team as well as participating in their own professional development growth. 10%

Works in collaboration with Online and Continuing Education's IT team to help improve and build out a successful technology infrastructure. 10%

Other duties may be assigned. 5%

Additional Requirements:

Operation Essential Personnel - This position may be asked to work during an official closure, but who is otherwise not required to report to the physical campus during a closure and whose absence does not present a risk to the safety, resources, and well-being of the campus per FASOP HR-01.

Minimum Qualifications:

Bachelor's degree with 4 years of experience

Specific Experience: sales, recruitment, or higher education

Preferred Qualifications:

Master's degree

Specific Experience: Lead or management experience working with teams. 

   

Additional Job Description:

Special Instructions:

Please provide a cover letter, resume, (3) professional references, and transcripts. Official transcripts are required prior to hire.

For questions or concerns regarding the status of your application or salary ranges, please contact Alex Andrade at alexandrade@lsu.edu

   

Posting Date:

September 20, 2024

   

Closing Date (Open Until Filled if No Date Specified):

  

Additional Position Information:

Background Check - An offer of employment is contingent on a satisfactory pre-employment background check.

Benefits - LSU offers outstanding benefits to eligible employees and their dependents including health, life, dental, and vision insurance; flexible spending accounts; retirement options; various leave options; paid holidays; wellness benefits; tuition exemption for qualified positions; training and development opportunities; employee discounts; and more!

   

Positions approved to work outside the State of Louisiana shall be employed through Louisiana State University’s partner, nextSource Workforce Solutions, for Employer of Record Services including but not limited to employment, benefits, payroll, and tax compliance. Positions employed through Employer of Record Services will be offered benefits and retirement as applicable through their provider and will not be eligible for State of Louisiana benefits and retirement.

   

Essential Position (Y/N):

   

LSU is an Equ