Onboarding Project Manager - EU/UK

As Marqeta’s Onboarding Project Manager in the UK, you will work with customers to help them onboard their card program to the Marqeta platform, coordinate multiple internal and external workstreams simultaneously and be the “face” of Marqeta while our customers launch their card program.

We work Flexible First. This role can be performed remotely anywhere within the UK  or from our London office. We’d love for you to join us!

The Impact You’ll Have

• Work with our customers, payment networks, banks, vendors, and multiple cross-functional teams to successfully deliver our customers’ programs.
• Ensure Marqeta’s modern card issuing tools and infrastructure are in place and keep managing customers' requirements. 
• Build relationships with our customers and spend time with them, learning how our tools are integrated into what they do to delight their customers.  
• Use predictable and proven project management tools and methodologies to ensure our customers' projects are delivered on time and to an exceptional standard.
• Develop deep relationships within Marqeta to ensure we’re doing all we can to get our customers where they need to be quickly, predictably, and reliably.   
• Communicate often and openly with other teams to resolve blockers quickly. 
• Maintaining internal records consistently up to date to ensure program progresses are tracked.

Who You Are

• Typically requires a minimum of 2 years of related experience
• Significant experience in customer-facing project delivery/management roles.
• Being comfortable with working in a fast-paced and technical environment.
• Understanding of the payments ecosystem.
• Great organisational skills. Proven ability to prioritise, manage, and deliver multiple complex projects on time.
• Highly self-motivated and feels at home working aggressive schedules.
• Able to build strong working relationships across multiple teams.
• At home and ease with technology, product, legal, B2B technology applications and how technology platforms serve customer businesses.
• Superior communication skills (interpersonal, verbal, presentation, written, email).
• Positive attitude, work ethic and high integrity. A team player who is adaptable, resourceful, and a self-starter who can work independently.
• Works on problems of moderate scope, which are often varied and routine, where analysis of situations or data requires a review of various factors.
• Exercises judgment within defined procedures and practices to determine appropriate action.
• Applies learned techniques and contributes to analysis and investigation to solve problems.
• Normally receives little instruction on day-to-day work and general instructions on new assignments.

Please note: Payments Industry knowledge is required for the role with a particular focus on the card-issuing side

• Understanding of Visa and Mastercard
• Strong understanding of API applications and technical environments
  
  

Recruiter For This Role

• Louise Devlin

Typical Process

• Application Submission
• Recruiter phone call
• Hiring manager video call
• Test
• Virtual “Onsite” to meet the team
• Offer!

Compensation and Benefits

• Premium Private Medical and Dental coverage
• Generous time off program with additional “Floating Holiday days”
• Retirement savings program with company contribution
• Equity in a publicly-traded company and an Employee Stock Purchase Program
• Monthly stipend to support our remote work model
• Annual development stipend to support our people growth and development
• Family-forming benefits and up to 20 weeks of Parental Leave
• Wellbeing programs i.e. Modern Health, HealthKick and much more…

About Marqeta

Marqeta is on a mission to change the way money moves. We’re one of the earliest enablers of embedded finance, a market opportunity sized up in the trillions. Our card issuing platform provides unprecedented flexibility and control for companies to issue cards, authorize transactions, and manage payment operations in real time. Marqeta is powering the most well known brands in the new economy (Block, Cash App, Affirm, Instacart, Doordash, Uber, Walmart, etc). You don’t need to be a Payments expert to join the Marqeta Team, let us help you with that.  This is the opportunity of a lifetime to work with innovators around the world and unlock equitable financial access for all.

Marqeta’s Values