Onboarding Associate

Your Journey at Crowe Starts Here:

At Crowe, you can build a meaningful and rewarding career. With real flexibility to balance work with life moments, you’re trusted to deliver results and make an impact. We embrace you for who you are, care for your well-being, and nurture your career. Everyone has equitable access to opportunities for career growth and leadership. Over our 80-year history, delivering excellent service through innovation has been a core part of our DNA across our audit, tax, and consulting groups. That’s why we continuously invest in innovative ideas, such as AI-enabled insights and technology-powered solutions, to enhance our services. Join us at Crowe and embark on a career where you can help shape the future of our industry.

Job Description:

The Onboarding Associate plays a key role in the Development & Performance team at Crowe and is instrumental in creating a seamless and impactful onboarding experience for new employees. 

This individual will provide new employees:  

• A best-in-class onboarding journey 

• An introduction to firm culture, purpose, values, and organizational structure 

• Timely access to communication, resources, and firm technology/systems 

Key Onboarding Job Responsibilities: 

• Facilitate engaging, high-energy firmwide virtual onboarding for new hires every week  

• Maintain accurate and up-to-date daily onboarding data including start dates, start date corrections/rescinded offers 

• Send welcome emails and calendar invites to incoming employees 

• Manage the onboarding email inbox responding to new hire inquiries with timely, clear, and supportive communication  

• Maintain onboarding collateral, including, but not limited to SharePoint sites, communications, videos and PowerPoints  

• Administer New Hire Newsletter including content management, design and distribution 

• Administer the onboarding gift program 

• Collaborate with onboarding team and across the firm to support various onboarding initiatives and continuous improvement projects 

• Develop a thorough knowledge of Crowe’s core business operations and communicate these key points clearly and effectively to new hires 

Qualifications: 

• Bachelor’s degree or equivalent experience

• Experience in a professional services firm preferred 

• Professionalism: requires diplomacy, confidentiality, and confidence in dealing with sensitive information 

• High energy level with excellent interpersonal skills and executive presence 

• Highly effective and polished verbal and written communication skills 

• Ability to facilitate complex content with expertise and confidence

• Expertise with meeting technologies including webinar platforms including, but not limited to, Microsoft Teams