Office Specialist I

Location: Augusta,Maine,United States

Workers' Compensation Board 

Augusta Central Office 

Office Specialist I 

Opening Date: April 11, 2025

Closing Date: April 28, 2025

Job Class Code:6546
Grade: 16
Salary: $18.76 – $27.03/Hourly 
Position Number:029000383

PURPOSE OF ANNOUNCEMENT

The Workers’ Compensation Board currently has a vacancy for a 40-hour per week Office Specialist I position in the Augusta Central Office.

JOB DESCRIPTION

This position provides administrative support to the Business Services unit.  Work requires advanced office and administrative support services requiring a proficient knowledge of modern office practices and office equipment necessary to perform diverse administrative functions. This position also requires knowledge of accounts payable and receivable and billing reconciliation practices.  Responsibilities require using independent judgment, initiative, and discretion to make determinations on varied matters.

TYPICAL DUTIES

• Coordinate accounting and general operating activities and procure supplies for all agency offices.  
• Code, compute, verify, post, reconcile, and/or update standard documents and financial transactions (accounts payable, accounts receivable, travel, payments under the Board’s Medical Fee Schedule and Employment Rehabilitation Fund).
• Explain and interpret agency rules, policies and procedures for payment of medical record requests to Board staff, health care providers and insurers.
• Act as lead for travel; explain/interpret rules, policies and procedures and process paperwork per established standards.
• Explain and interpret Board and SAAM rules, policies and procedures to resolve issues regarding revenue from the Board’s Employment Rehabilitation Fund.
• Receive, process & distribute mail.
• Other tasks assigned by the Deputy Director of Business Services

KNOWLEDGES, SKILLS, AND ABILITIES REQUIRED:  

• Knowledge of payroll principles, procedures, and techniques; and automated payroll systems and procedures.
• Knowledge of human resources practices and employee benefits.
• Knowledge of the principles, practices, and equipment related to quality control of data input and output.
• Knowledge of the laws and practices related to the title and ownership of motor vehicle titles.
• Ability to develop and change web pages using established content.
• Ability to verify, code, compute, and/or reconcile data on standard documents.
• Ability to conduct research, gather information, and analyze results to reach a conclusion
• Ability to oversee and maintain inventory/supplies.
• Ability to review input/output of information from electronic information systems and develop/implement quality control standards for data input structures and output quality assurance.
• Ability to examine motor vehicle title applications and associated documents such as liens, chain of ownership, vehicle and odometer information, and signatures to determine vehicle ownership.
• Ability to write clear and comprehensive reports.
• Ability to develop and recommend new work methods and administrative policies/procedures.
• Ability to understand and promote management goals as they affect day-to-day operations.
• Ability to repair, service, clean and/or maintain issued materials.

 MINIMUM QUALIFICATIONS

Training, education, or experience in office and administrative support work that demonstrates 1) competency in applying a proficient knowledge of modern office practices to perform advanced administrative support tasks requiring specialized skills, and 2) the ability to use independent judgment, initiative, and discretion to make determinations on varied matters. All positions in this classification assume the qualifications of: Office Assistant I, Office Assistant II, Office Associate I and Office Associate II.

Benefits of working for the State of Maine:

No matter where you work across Maine state government, you find employees who embody our state motto—"Dirigo" or "I lead"—as th