Office Manager
Witherite Law GroupAbout the role
Witherite Law Group (WLG) is a personal injury law firm specializing in motor vehicle accidents. Our vision is to improve the life of each person we serve. Whether it is for our employees, our clients, or our community, WLG puts people first, provides unmatched expertise, and displays integrity in every situation.
Our attorneys and staff are committed to helping injured clients get the care and service they deserve. We take care of the complex legal work so that our clients can focus on recovery and getting their lives back. We are determined to help our clients get the settlement they deserve, and we will be by our client’s side every step of the way.
This firm is a Top 100 Places to Work recipient and a National Top Workplace honoree. We are proud of these achievements and honored to be among this prestigious list of companies. Our culture is special. But you can’t just take our word for it...apply today and join the WLG family.
Position Summary: Witherite Law Group is seeking a dynamic and highly organized professional to serve as an Office Manager in our Fort Worth office. This position will manage the daily office operations and front desk responsibilities. The ideal candidate will be a proactive problem-solver with exceptional communication skills, capable of handling complex administrative tasks, coordinating office services, and fostering a productive, welcoming environment for employees and visitors.
Key Responsibilities:
- Office Management & Facilities:
- Oversee and support all administrative duties to ensure smooth office operations.
- Monitor and replenish office inventory and supplies.
- Ensure proper functioning of appliances, copiers, and Keurig machines; coordinate service requests.
- Fulfill employee requests related to office services and facilities.
- Supervise cleaning and maintenance of the suite.
- Coordinate new hire setup, including workspace preparation and building access.
- Update floor plans and participate in Office Services team meetings.
- Develop and implement office policies and procedures.
- Identify and implement process improvements and new systems.
- Coordinate vendor relationships, contracts, and proposals.
- Ensure building compliance and manage emergency preparedness programs.
- Respond to firm emergencies and ensure safety protocols are followed.
- Actively seek cost-saving opportunities for the firm.
- Front Desk & Visitor Experience:
- Coordinate with building security to authorize visitor access.
- Greet and welcome guests, offer refreshments, and notify appropriate staff.
- Prepare and maintain conference rooms for meetings.
- Assist clients with disabilities and coordinate shared ride support.
- Issue and manage visitor and employee badges.
- Assist clients during settlement and release document signings, including notary coordination.
- Reception & Communication:
- Maintain a clean, organized, and welcoming reception area.
- Manage lobby TV and distribute incoming faxes.
- Respond to medical provider inquiries with appropriate case contact information.
- Handle daily mail: sort, scan to Filevine, distribute internally, and forward to Dallas.
- Escalate and notify leadership of critical mail addressed to the firm.
- Client & Provider Check Management:
- Notify relevant teams upon check delivery.
- Log check details and maintain records.
- Update company-wide check tracking spreadsheets.
- Verify client identity prior to releasing checks.
- People First Program Support:
- Respond to employee and client assistance requests.
- Coordinate support and gift orders as needed.
Qualifications:
- Bachelor’s degree in business administration, communications, or related field (preferred)
- Minimum of 3 years supporting senior executives and/or managing office operations
- Strong proficiency in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint) and Google Workspace
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