Office Assistant

At Coastal Horizons, our mission is to provide a continuum of professional services to promote healthier lives, stronger families, and safer communities. We are currently seeking a motivated and passionate Office Assistant to join our dynamic team. If you're looking for an opportunity to make a difference, we invite you to explore the exciting positions available with us.

JOB TITLE: Office Assistant

LOCATION: Rocky Point-Pender County NC

SCHEDULE: Primarily Monday–Friday 8am-5pm, with a rotating Saturday shift from 6:30 a.m.–10:30 a.m. Total hours will not exceed 40 per week.

REQUIRED EDUCATIONAL/EXPERIENTIAL QUALIFICATIONS:

• High School Graduate with some business courses.
• Two (2) years secretarial or clerical experience. OR
• • Equivalent combination of education and experience.
• Experience in third party medical billing.
• Ability to work a flexible schedule

POSITION HIGHLIGHTS:

• Performs a variety of secretarial and administrative support duties.
• Knowledge of all Outpatient Treatment Services (OTS) programs.
• Assisting the staff of OTS in daily procedures.
• Subject to the OSHA rules and regulations on blood borne pathogens due to the possible exposure of various body fluids.
• General knowledge of the program and related functions as needed.

ADDITIONAL INFORMATION:

• Answer phones at the front desk, provides support for Office Assistant team members, check in clients dosing
• Clerical – pick up incoming mail, file client related paperwork, print SAIOP certificates, check in and review new client paperwork, maintain client confidentiality by securing all client information via telephone or personal contact, order supplies
• Patient support – schedule and reschedule appointments for therapist / counselors / providers conduct reminder calls
• Collect and post client payments; assist with 3rd party billing as assigned. Collect client fees
• Maintain priority dosing for OTP list and verification
• miscellaneous fill in as needed
• General knowledge of office practice and procedures.
• Ability to communicate effectively in person and by telephone.
• Ability to operate any office machines required by the position such as computer and printer, typewriter, calculator and other equipment.