oBranch Financial Services Representative

This role has a primary focus of out-bound calls to Indirect and Direct members by exploring needs through active listening and open-ended questions. Assists members by establishing new relationships and enhancing member needs by optimizing usage of other Credit Union Services. A thorough understanding of all deposit products and electronic delivery services allows the Representative to open new accounts, originate loan application requests, manage complex accounts, provide support and follow-up on inquiries, and resolve problems with the intention of exceeding member expectations. 

*PLEASE NOTE: THIS IS AN ON-SITE, IN-PERSON POSITION. CANDIDATE MUST RESIDE IN STATE OF MAINE, POSSIBLE HYBRID OPPORTUNITY ONCE FULLY TRAINED*

The successful applicant will be a highly motivated, team oriented, positive thinker with a desire to provide exceptional service in a fast-paced environment. You should have a minimum of six months related experience (one or more years preferred). Also required are strong interpersonal, communication, and organizational skills; proven ability to establish and maintain effective working relationships with all levels of staff and members; professional appearance; solid work ethic; reliable attendance; work accuracy and an ability to be detail oriented. A high school diploma or GED is required.
 

Benefits of Employment with Maine State Credit Union:

In addition to our world-class culture, a fun and supportive work environment and opportunities to learn and grow, our employees appreciate the work-life harmony they are able to achieve as part of our team. 

We are also proud of the benefits we offer:

• Employer-subsidized medical insurance plans, includes one plan with employer paid premiums of 100%
• HSA – generous employer contribution
• Employer funded HRA
• Employer-subsidized Dental and Vision Insurance
• 100% employer paid - Life, Short-Term Disability and Long-Term Disability Insurance
• Accident Insurance
• Competitive wages, and annual evaluations with compensation adjustments
• Generous 401(k) employer match, plus annual discretionary contribution
• Generous PTO with immediate PTO accruals + 8 hrs of birthday PTO & 12 paid holidays
• Paid Parental Leave
• Education reimbursement - up to $5,000 annually for undergraduate degree
• Opportunities to volunteer in our local communities
• 100% Employer Paid EAP which includes 6 free mental health sessions
• Wellness Reimbursement of up to $150
• Free coffee, tea, and hot chocolate and an abundance of food

#callcenter