DEPARTMENT OF ECONOMIC SECURITY

Your Partner For A Stronger Arizona.

DES works with families, community organizations, advocates and state and federal partners to realize our collective vision: A thriving Arizona.

DES serves more than 3 million Arizonans. Our Mission is to strengthen individuals, families, and communities for a better quality of life.

NURSING MANAGER

Job Location:

Division of Developmental Disabilities (DDD)
4000 North Central Avenue, Phoenix, Arizona 85012

Posting Details:

Salary: $86,000.00 - $91,000.00 

Grade: N2

Closing Date: February 23, 2026

Job Summary:

Would you like to be part of an amazing team that helps Arizonans thrive? At the Department of Economic Security (DES), we strengthen individuals, families, and communities for a better quality of life. DES is looking for individuals that are committed to service, community, and teamwork. To learn more about DES please visit des.az.gov; or click on the link here to view ‘Our DES’ video. Come join the DES Team!

The Department of Economic Security, Division of Developmental Disabilities (DDD), is seeking an experienced and highly motivated individual to join our team as a Nursing Manager. DDD provides individuals with developmental disabilities, and their families, services and supports that are flexible, high quality, and member driven. These services provide individuals with opportunities to exercise their rights and responsibilities of independent decision-making and engagement in the community.

Applicants for this position cannot be licensed or certified by the DDD Office of Licensing Certification and Regulation, cannot have a principal interest in or have a spouse or close family with principal interest in a DDD Qualified Vendor Agreement, and cannot be employed or subcontracted by a DDD Qualified Vendor.

Job Duties:

Essential Duties and Responsibilities include but are not limited to:

• Oversees the clinical triage of all incidents received by the QMU and the assignments to the District staff (clinical and non-clinical). Oversight of QOC concerns investigations and the internal 2nd level review process. Oversight of the Vendor Corrective Action / Remediation process to ensure adherence to policy and standard of work and the health and safety of the Division members.

• Oversight of the Seclusion and Restraint (SAR) and Quality of Care (QOC) processes of the Division's subcontracted health plans to ensure compliance with regulation, policy & other contractual requirements. Ensure timely completion of the oversight process, developing and documenting policies, standard of work and monitoring the health plan's compliance with all SAR and QOC requirements.  

• Inter-Rater Reliability process for the Triage and QOC Investigative Nurses. Ensures the accurate and timely completion of all monthly assessments, data collection and analysis and quarterly reporting to AHCCCS. The Nurse Manager will also be responsible for the oversight of the Mortality Review process to include referrals to the Peer Review Committee as required per policy.

• Provides leadership, supervision, mentoring, & coaching of QMU clinical staff.  Facilitates regular 1:1s, team huddles, & other communications. Participates in meetings & in absence of the QM Nursing Administrator, facilitate these meetings. Completes Performance Appraisals, authorizes leave & approves ETE.

• Other duties as assigned as related to the position (typically 5% - 10%).

 

Knowledge, Skills & Abilities (KSAs):

Knowledge in:

• Principles of nursing administration and management.

• Contract, CMS Managed Care Regulations 42 CFR § 438.340, policy compliance monitoring practices, other federal and state laws, DDD Policy and Procedures, and auditing methodologies.

• The array of services and service sites within the DDD network including LTSS services and supports; human dynamics and organizational systems; and the service delivery system.

• Quality management principles; auditing methodologies and contract and policy compliance monitoring practices.

• Process improvement principles and practices.