Network Support Specialist

Network Support Specialist

The Opportunity: 

A well-designed network is critical to move data and enable global organizations and users to achieve their mission, but how can an organization make sure its network will fit its evolving needs? Crafting the right network with the right equipment and software requires a combination of technical skill and careful planning. That’s why we need you, a network support specialist who knows how to craft the exact network that the client needs.

As a Network Support Specialist on our team, you’ll work with the client to provide network architecture design and system operational support to other systems, establish requirements, develop and evaluate technical solutions and architecture designs, and perform solutions analyses. You will analyze network ports, protocols, and service configurations while meeting current network requirements. Additionally, you will provide Tier III network support while maintaining responsibility for analyzing and developing solutions for networking issues by monitoring all operational systems, direct troubleshooting, and restoring all actions for unscheduled outages.

You will analyze network activity and performance to identify potential network issues and inefficiencies, and develop and implement automated configuration management software solutions, including automated configuration management, software-defined wide area networking, and Whitebox networking solutions for a reliable network to support global critical missions. You’ll collaborate with SMEs in cybersecurity, engineering, quality assurance, and operations to learn the strategic goals and operational needs that shape the network requirements. You’ll then share your expertise during the planning of acquisition, installation, configuration, and maintenance of the network components. From resolving interoperability issues across platforms to supporting the acquisition of hardware, you’ll put your hardware and software talents to good use.

This is your chance to share your experience with enterprise network design and configuration, while broadening your network engineering work.

Join us. The world can’t wait. 

You Have: 

• 5+ years of experience with the configuration of network devices, including switches, routers, and firewalls

• Experience delivering network engineering artifacts, such as network templates, configuration guides, and network diagrams

• Experience with software-defined networking

• Experience with network automation and Network Access Control solutions, such as Forescout or Cisco ISE

• Experience with networking tools, including SolarWinds

• Experience with using security tools and methodologies, including Splunk, Solar Winds, ACAS, or Zero Trust Strategies

• Knowledge of L2-L4 networking protocols

• Secret clearance

• HS diploma or GED

• Security+ and Cisco Certified Network Certifications, such as Cisco Certified Network Associate (CCNA) or Cisco Certified Network Professional (CCNP) Certification

Nice If You Have: 

• Experience with VMware vCloud Director

• Experience with analyzing data across systems to improve design-making and optimize performance

• Experience with drafting and updating technical stakeholder requirements, engineering documents, configuration documents, training manuals, and troubleshooting processes

• Experienced in supporting and configuring applications running on Azure cloud servers

• Ability to work independently and as a dedicated team member

• Bachelor’s degree in System Engineering, Computer Science, or Information Technology

Clearance:   

Applicants selected will be subject to a security investigation and may need to meet eligibility requirements for access to classified information; Secret clearance is required.

Compensation

At Booz Allen, we celebrate your contributions, provide you with opportunities and choices, and support your total well-being. Our offerings include health, life, disability, financial, and retirement benefits, as well as paid leave, professional development, tuition assistance, work-life programs, and dependent care. Our recognition awards program acknowledges employees for exceptional performance and superior demonstration of our values. Full-time and part-time employees working at least 20 hours a week on a regular basis are eligible to participate in Booz Allen’s