Network Specialist

Full-Time, Salary

In-Person / Arlington, TX / Up to 50% Travel Required

Who We Are

COIL is the nationwide leader in turn-key EV charging solutions. Driven to meet ambitious zero-emission goals, COIL’s innovation bridges the gap between customer service, installation and technology to enable widespread EV adoption. COIL believes that EV installation should be a simple, efficient and seamless customer experience. Headquartered in San Francisco and Los Angeles, COIL offers residential, commercial, and enterprise solutions powered by COIL’s Unified Platform (COIL UP). We offer an array of services for manufacturers, installers, and renewable energy consumers that include Solution Design & Engineering, Program Management, EVSE Experts, Incentive Programs, and COIL iQ – the leading Renewable Services Software Platform.

Role Summary

COIL, Inc. is seeking a highly capable network specialist to drive productivity within our Networking Deployment Team. You will be evaluating project networking needs, collaborating with our project management and plan set engineering teams, overseeing network product procurement, configuration, and shipping, and supporting installers with network troubleshooting. In addition to deployment of networking hardware and systems, you will become familiar with EV charging configuration, supporting our installers both on-site and remotely in commissioning installations. You will document processes and create new company operating procedures and provide necessary training. To ensure success as a network specialist, you should possess in-depth knowledge of network technologies and experience in a similar role. An accomplished network specialist will be someone whose network expertise results in the stable, fast, and secure exchange of information.

IMPACT YOU’LL MAKE:

● Determining project connectivity needs and coordinating the procurement, configuration, deployment, and maintenance of on-site WiFi networks.

● Ensuring secure and stable network connectivity and testing network protocols.

● Installing, updating, and configuring end-user networking accessories.

● Monitoring server capacity and performance to keep up with demand in online traffic.

● Running diagnostic tests and performing repairs, as well as developing backup, archiving, data retrieval procedures and enhancing network performance and security.

● Provide technical level 2 support and training to installation partners and internal COIL installers.

● Assist our Solution Design team with layout and planning of networking infrastructure.

● Manage networking inventory and coordinate materials to be shipped to installation sites.

● Assist in the commissioning of EV chargers including network configuration, power sharing and OS updates.

● Creating and documenting network processes and implementing company standard operating procedures.

● Keeping informed of developments in network technologies and infrastructure.

● Maintain up to date department KPI reporting.

● Travel to sites for configuration as needed - 50% potential travel

Requirements

● Bachelor's degree in computer science, information science, or similar.

● Certified Ubiquiti network professional preferred.

● A minimum of two years' experience as a network specialist.

● Extensive knowledge of network connectivity, technologies, protocols, and security.

● Exceptional analytical and problem-solving skills.

● Excellent interpersonal, communication, and collaboration skills.

● Great organizational and time management skills.

● Willingness to visit client locations.

● Availability to perform network repairs outside of business hours.

Benefits

● Competitive Salary DOE

● 401k with match

● Medical/Dental/Vision/Life

● Flexible Paid Time Off

● Performance based annual bonus

COIL, Inc. is committed to building diverse teams. All applicants will receive consideration without regard to race, color, ancestry, sex, religion, gender, gender identity or expression, sexual orientation, marital status, national origin, citizenship, genetics, disability, age, veteran status or other characteristics. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please notify us to request accommodation.