Network Operations Manager

Crusoe Energy is on a mission to unlock value in stranded energy resources through the power of computation. 

Take a look at what we do! - https://www.youtube.com/watch?v=Rlt8k71Quqw 

We aim to align the long-term interests of the climate with the future of global computing infrastructure. As data centers consume an exponentially growing power footprint to deliver technology to all connected devices, we are inspired by ensuring that the energy meeting that demand is sourced in an environmentally responsible fashion. Crusoe co-locates mobile data centers with stranded energy resources, like flare gas and underloaded renewables, to deliver low-cost, carbon-negative distributed computing solutions. Crusoe Cloud is a managed cloud services platform powered by stranded energy that enables climate-friendly innovation in computationally intensive fields, including artificial intelligence, graphics rendering, and computational biology.

About this Role

Crusoe Cloud Network Engineering team is actively looking for an ambitious, experienced Network Operations Manager to join our Network Operations team. The Network Operations Manager will manage a talented team of network engineers across the globe that implements and operates the global edge, backbone, and data center network for high-performance compute (HPC) clusters with GPUs. The ideal individual will be highly motivated, hands-on, self-directed, and desire to work on cutting-edge technologies related to the environment. You must possess excellent analytical and communication skills and be a great team player.

As the Manager of Global Network Operations, you will play a pivotal role in ensuring the seamless operation, security, and scalability of our global network infrastructure. You will lead a team of network engineers and specialists to implement and manage network solutions that support Crusoe Cloud. In this key position, you will also manage the Network Operations Center (NOC) to provide 24/7 monitoring and management of our network infrastructure. This will ensure continuous operational coverage, rapid incident response, and high availability of network services to meet the demands of our customers.

A Day in the Life:

• Lead a team of network engineers in the network infrastructure's implementation and maintenance.

• Collaborate with other teams and departments to ensure the network meets the needs of the business.

• Monitor network performance and troubleshoot issues as needed.

• Manage vendor relationships and contracts related to network services and equipment.

• Stay up to date with industry trends and emerging technologies.

• Provide training and mentorship to team members to support their professional development.

• Balance immediate needs versus long-term goals across a diverse collection of stakeholders.

• Respond to and address outages and escalations and provide status updates on each.

• Manage day-to-day activities, prioritizing workloads across the team and overseeing daily and weekly activities.

• Ensures that the responsibilities and accountability of all direct reports are defined and understood.

• Report department metrics and statistics to the Director of Network Engineering weekly.

• Act as a sounding board for the team when they provide expert-level troubleshooting to identify and resolve network-related incidents for Crusoe Cloud quickly.

• Make recommendations to senior management on network infrastructure modifications and version upgrades while controlling costs and scaling for future growth.

You Will Thrive In This Role If:

• 10+ years of related experience operating at scale in a production environment, with 2+ years in managing teams.

• Strong knowledge of network protocols, including TCP/IP, QoS, BGP, OSPF/IS-IS, EVPN, VXLAN, QoSand MPLS-related technologies like RSVP-TE, LDP, etc.

• Strong understanding of network monitoring protocols and tools like SNMP, IPFIX, Sflow/netflow, and Telemetry.

• Familiar with data center network architecture, such as Fat Tree architecture, CLOS, BGP-TE, and peering for edge.

• Hands-on experience with major network devices like Mellanox, Cisco, Arista, Juniper, and other mainstream vendors.

• Familiar with mainstream commercial switch/router chipsets, such as Broadcom, Barefoot, etc.

• Familiar with technologies like RDMA, Infiniband, and RoCE will be a plus.

• In-depth knowledge of public cloud architecture connectivity options to AWS, GCP, Azure, Ali Cloud, OCI, etc.

• Good