Network Operations Engineer

About Us

At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company. 

We realize people do not fit into neat boxes. We are looking for curious and empathetic individuals who are committed to developing themselves and learning new skills, and we are ready to help you do that. We cannot complete our mission without building a diverse and inclusive team. We hire the best people based on an evaluation of their potential and support them throughout their time at Cloudflare. Come join us! 

Available Location: Singapore

About The Role

An engineering role at Cloudflare that provides an opportunity to address some big challenges, at scale. In this role, you will be focused on ensuring the stability of our global network. You'll work closely with Cloudflare’s SRE (Site Reliability Engineering) team, Network Engineering team, and with various vendors and partners (including hardware vendors, datacenter and network providers, and ISPs) to maintain and improve our global infrastructure. You will further be responsible for the development and implementation of consistent processes and visibility measurements for consistent and effective management of our infrastructure. This is a highly visible position that requires deep technical understanding of datacenter infrastructure, physical and logical networking, linux, and basic experience with data analysis and project management.

To be successful in this position, you should have excellent technical skills, communication skills, and be able to navigate a range of challenges and constraints (e.g. schedule adherence, time zones, and cultures). You will have the opportunity to (literally) build a faster, safer Internet for our millions of users and the billions of web surfers that visit their sites each month.

Other Responsibilities May Include

• Monitoring, repairing, and maintaining hardware, software, and network in Cloudflare data centers.
• Creating documentation and managing remote contractors to complete datacenter related work, including hardware manufacturers, datacenter and network providers, logistics partners and other service providers in support of our 250+ growing datacenter locations
• Aggressively seek opportunities to introduce cutting-edge technology and automation solutions that are effective, efficient and scalable in order to improve our ability maintain our global. infrastructure.
• Providing technical leadership and guidance during deployment activities.
• Creating and maintaining documentation, plans, SOP’s, MOP’s etc.
• Collaborating with internal teams (infrastructure engineering, network engineering and SRE) for day to day activities. 
• Assisting with the definition, documentation and implementation of consistent processes across all regions.
• Limited travel

Required Experience

• Minimum of 2 years of related data center or Linux systems administration experience
• Network hardware administration
• Linux/Unix systems administration
• Basic configuration management tool experience like Saltstack, Chef, Puppet or Ansible
• Familiarity with day-to-day tasks and projects common in Data Center Operations
• Ability to write scripts for internal tool 

Examples Of Desirable Skills, Knowledge And Experience

• Bachelor’s degree; technical background in engineering, computer science, or MIS a plus.
• Direct experience executing on datacenter / infrastructure projects with many moving parts.
• Previous experience installing / maintaining datacenter (and other IT) infrastructure and DCIM tools.
• Professional level network certification(s) (JNCIP, CCNP, etc) or higher
• Good working knowledge of Junos, NX-OS and EOS