Network Manager (Team Lead)

At MFS, you will find a culture that supports you in doing what you do best. Our employees work together to reach better outcomes, favoring the strongest idea over the strongest individual. We put people first and demonstrate care and compassion for our community and each other. Because what we do matters – to us as valued professionals and to the millions of people and institutions who rely on us to help them build more secure and prosperous futures.

THE ROLE

The Network Architect serves as a subject matter expert in data communications, specializing in the design, implementation, and maintenance of related technologies. This role involves leading the development of

network solutions, overseeing their deployment, and addressing technical challenges to ensure optimal performance.  Additionally, the Network Architect may provide guidance and oversight to a limited number of direct reports, fostering collaboration and development within the team to support organizational goals.

With a comprehensive and in-depth understanding of the technology landscape, the Network Architect provides a holistic perspective, enabling the successful delivery of innovative and efficient solutions. The individual in this role will be directly accountable for the outcomes of design and troubleshooting efforts, ensuring alignment with organizational objectives and technological best practices.

WHAT YOU WILL DO

• Acts as a key subject matter expert in Voice, Video, and Data Communications, maintaining deep expertise in the field and its associated technologies.
• Ensures the efficient, secure, and reliable operation of MFS information systems by providing technical support.
• Proactively develops and maintains expertise in MFS information systems and their components, offering recommendations to enhance reliability, scalability, performance, and security. This includes conducting performance tuning and capacity analysis to maximize the organization’s technology investments.
• Identifies opportunities to leverage technology for automating manual processes, consistently driving operational efficiency where feasible and appropriate.
• Enforces MFS Information Security controls, procedures, and standards while contributing to their development and ongoing improvement as needed.
• Translates broad goals and objectives from management into actionable methods, taking proactive ownership of implementation.
• Leads complex projects, ensuring the timely achievement of objectives within defined budgets and expectations.
• Mentors technical team members and deliver technology briefings to IT and business leadership as required.

WHAT WE ARE LOOKING FOR

• Bachelor’s degree or equivalent experience in a related technical field.
• 6-8+ years of related Information Technology experience, with combined focus in some of the following: LAN/WAN and remote office operations, comprehensive experience with Cisco routers/switches, network management platforms, network load balancing platforms, network patching and network cross-connect best practices and inventory control, designing and building large data center networks.  
• Experience in mitigating network security issues to assist in working with other technical teams on security issues.
• Hands-on technical experience/ and knowledge in several of the following disciplines:
  • Network Firewall technology
  • Network IDS/IPS Security technology
  • MS Active Directory
  • TCP/IP and DNS/DHCP
  • SASE networks and mobile end user support
  • Interface with Global carriers to implement data solutions
  • Cisco routing/switching, (NXOS, IOS) and protocols: (BGP, IPSEC, SMTP, SNMP and OSPF)
  • VoIP operations, WAN operations experience, and Wireless networking experience
  • QoS & MPLS technologies
  • Cloud Implementation
• Demonstrated ability to interact, communicate, build relationships, and negotiate well with    members of team and senior management when responding to technical challenges. 
• Strong problem solving skills; ability to work effectively under pressure and in 24/7 environment.

PREFERRED SKILLS, QUALIFICATIONS & EXPERIENCE:

• Master’s degree or equivalent
• Cisco certifications.

#LI-MB

Base Salary Range: $107,000.00 - $154,000.00 This position is eligible for competitive incentive bonus. 

At MFS, we believe in fair and transparent compensation. For that reason, we’re including the salary range for this position. This range reflects our good-faith expectation for what we’ll pay depending on the candidate’s experience, training and education. In addition to the salary,