Network Administrator (VPN )

Overview

Empower AI is AI for government. Empower AI gives federal agency leaders the tools to elevate the potential of their workforce with a direct path for meaningful transformation. Headquartered in Reston, Va., Empower AI leverages three decades of experience solving complex challenges in Health, Defense, and Civilian missions. Our proven Empower AI Platform® provides a practical, sustainable path for clients to achieve transformation that is true to who they are, what they do, how they work, with the resources they have. The result is a government workforce that is exponentially more creative and productive. For more information, visit www.Empower.ai.

Empower AI is proud to be recognized as a 2024 Military Friendly Employer by Viqtory, the publisher of G.I. Jobs. This designation reflects the company’s commitment to hiring and supporting active-duty and veteran employees.

Responsibilities

• SUMMARY

  DIGIT is looking for a Network Administrator specializing in VPN  to support the design, implementation, monitoring, management, change management, software upgrades, problem/incident resolution, and root cause analysis of network circuits and devices as part of a large technology refresh initiative. The Network Administrator shall focus on implementation and coordination of VPN and both wired and wireless network equipment across hundreds of sites across the globe, remotely coordinating the work.

  As a leading provider of advanced information technology solutions and professional services to U.S. federal government agencies, is the prime for a $807m task order in support of the General Services Administration (GSA) Office of Digital Infrastructure Technologies (IDT) DIGIT (Digital Innovation for GSA Infrastructure Technologies) task order driving digital transformation and delivering continuous improvement and business value to its customers.  The team is comprised of the best-in-class technology partners to leverage forward-leaning technologies and best practices to transform GSA’s IT capabilities and shift offerings to provide a more flexible service delivery model, completing the agency’s shift to a fully digital experience along with its adoption of advanced, emerging technologies such as intelligent automation, artificial intelligence, and machine learning.

  RESPONSIBILITIES

  This position shall perform the following (to include but not limited to) activities:

  • Manage, Engineer and lead all VPN activities within the environment.
  • Establish network monitoring for newly installed and replaced equipment.
  • Support and operate Software-Defined Wide Area Networks (SD-WAN) sites.
  • Support and maintain network equipment and configuration (routers and routing).
  • Utilize and implement network orchestration tools and techniques to facilitate automated and consistent configurations, management, testing, deployment, and operations of physical and virtual devices within the network.
  • Manage status, errors, and inbound and outbound traffic statistics of all routing interfaces, bandwidth utilization, and errors of all inbound and outbound LAN/WAN circuits.
  • Provides consulting services to members of the professional staff and to the customer in the analysis and design of data processing systems, management systems, scientific systems, and other related areas.
  • Provides technical direction, guidance, and assistance to assigned projects, suggesting efficient approaches and methods for solving problems.
  • Analyzes, diagnoses, and recommends solutions to complex problems.
  • Escalate issues to vendor and third-party entities, as necessary and directed by the Government.
  • Generates / updates network documentation in coordination with the onsite installation resources.
  • Ability to establish and maintain effective working relationships with associates and client personnel at all levels.
  • Produce knowledge base articles and SOPs.

Qualifications

CONTRACT REQUIRED QUALIFICATIONS

This following are REQUIRED for this position:

• Public Trust Clearance
• ITILv4 Foundation Certification within 120 days of start date.
• Previous experience with TrustSec.
• SME with VPN and previous experience with VPN in an enterprise environment.
• Previous experience with vulnerability patching.
• Previous experience supporting and operating Software-Defined Wide Area Networks (SD-WAN) sites
• Design and develop solutions to complex applications problems, system administration issues, or network concerns. 
• Possesses and applies a comprehensive knowledge across key tasks and high impact assignments. 
• Proven ability to work independently in a full and/or partial remote environment w