NetSuite Systems Analyst

Job Title: NetSuite Systems Analyst

The Elevator Pitch

Do you get a quiet satisfaction when a clunky manual process gets replaced by a system that just works? Are you the person who sits in a Finance all-hands, spots a workflow that makes no sense, and immediately starts thinking about how to fix it permanently — not just for today? Do you want real ownership of enterprise-critical systems, the creative latitude to redesign what’s broken, and a team that takes ERP craft seriously? 

Evolv is on a mission to make public spaces safer through innovative security technology — and the systems that run our business are just as important as the products we build. As our NetSuite Systems Analyst, you’ll be the go-to expert for our ERP environment: configuring, optimizing, and extending NetSuite to support a fast-moving, scaling company. You’ll partner closely with Finance, Accounting, Operations, and IT to translate business needs into reliable, well-built system solutions. 

This is not a “ticket-taker” role. You’ll be expected to understand the business deeply, proactively surface gaps, and drive improvements before anyone has to ask. You’ll report directly to the VP of IT and carry meaningful influence over how the platform evolves. If you take pride in building systems that scale, enjoy untangling complex business processes, and want your work to leave a lasting mark — this is your role. 

Success in the Role: What are the performance outcomes over the first 6-12 months you will work toward completing?

In the first 30 days, you will:

• Get up to speed on Evolv’s NetSuite environment: its configuration, customizations, integrations, open issues, and technical debt. 
• Build working relationships with key stakeholders across Finance, Accounting, Operations, and IT. 
• Contribute to active support and configuration work from day one — you won’t be warming a bench. 
• Identify your first opportunities to improve or simplify something and share your early observations with the team. 

Within 3 months, you will:

• Demonstrate thorough working knowledge of Evolv’s NetSuite configuration, workflows, and third-party integrations. 
• Own the day-to-day administration of the platform including fielding requests, resolving issues, and managing changes with rigor while ensuring SOX compliance. 
• Build trust with Finance and Operations as a reliable, business-savvy technical partner. 
• Deliver a new workflow, a saved search consolidation or a customization fix that makes someone’s job measurably easier and less error-prone. 
• Contribute to documentation and configuration standards that raise the bar for how the platform is managed. 

By the end of the first year, you will:

• Be recognized across Finance, Accounting, Operations, and IT as the authoritative internal resource for all things NetSuite. 
• Have delivered multiple system improvements that reduce manual effort, improve data quality, or enable new business capabilities. 
• Have expanded or meaningfully optimized at least one NetSuite module — whether that’s SuiteAnalytics, a new workflow suite, a third-party integration, or a SuiteScript customization. 
• Lead or support at least one data migration or system transition, bringing clean, validated data into NetSuite with minimal disruption to the business. 
• Contribute ideas and observations toward a forward-looking view of platform needs, in collaboration with the VP of IT. 
• Ensure the platform remains stable, secure, and compliant as Evolv scales
  

The Work: What type of work will you be doing? What assignments, requirements, or skills will you be performing on a regular basis?

NetSuite Administration & Configuration 

• Own day-to-day NetSuite administration, including user management, roles and permissions, saved searches, reports, dashboards, and transaction forms. 
• Configure and maintain NetSuite records, fields, forms, and workflows to reflect evolving business requirements. 
• Manage system updates, sandbox/production release cycles, and environment stability across NetSuite versions. 
• Maintain clear documentation of system configurations, customizations, data models, and change history. 

Customization & Development 

• Evaluate and work with existing SuiteScript customizations; engage developers or vendors when scripting work is needed. 
• Create and manage SuiteFlow / Workflow Manager automations that reduce manual steps and enforce business rules. 
• Build and maintain custom records, fields, saved searches, and advanced PDF/HTML templates as needed. 
• Evaluate enhancement requests against native NetSuite capabilities and rec