Nationwide Shared Services Program Manager

<h2><strong>ABOUT THE JOB</strong></h2> <p>The ACLU seeks applicants for the full-time position of&nbsp;<strong>Nationwide Shared Services Program Manager</strong> in the <strong><span class="TextRun SCXW2364862 BCX8" lang="EN-US" data-contrast="none"><span class="NormalTextRun SCXW2364862 BCX8">Business Operations and Support Services </span></span>Department. </strong>This is a full-time <strong>hybrid </strong>role with in-office requirements of two (2) days per week, or eight (8) days per month from one of the ACLU’s National office locations in&nbsp;<strong>New York, NY, Washington, DC, or San Francisco, CA</strong>. &nbsp;Remote candidates may be considered for this position.&nbsp;</p> <p><span class="TextRun SCXW61579877 BCX8" lang="EN-US" data-contrast="none"><span class="NormalTextRun SCXW61579877 BCX8">The Business Operations and Support Services department, in the office of the Chief Operating Officer, works to enable organizational and operational effectiveness by partnering with ACLU staff across the enterprise to provide business solutions, training, physical space planning, facilities operations, capital projects, records management and archives services.&nbsp; The department continually evaluates operations to maximize resources, mitigate risk, and achieve the organization’s strategic goals.</span></span><span class="EOP Selected SCXW61579877 BCX8" data-ccp-props="{&quot;201341983&quot;:0,&quot;335557856&quot;:16777215,&quot;335559739&quot;:0,&quot;335559740&quot;:240}">&nbsp;</span></p> <p><span data-teams="true">This position is part of a collective bargaining unit. It is represented by ACLU Staff United (ASU).</span></p> <h2><strong>WHAT YOU'LL DO</strong>&nbsp;</h2> <p>Reporting to the&nbsp;<strong>Senior Director of Business Operations</strong>, the&nbsp;<strong>Nationwide Shared Services Program Manager </strong>will support&nbsp;the cross-functional alignment of the National Office operations-related programs supporting Affiliates. &nbsp;The Nationwide Shared Services Program Manager works to support the coordination and collaboration of cross-functional National Service teams to enhance program delivery and service experience for Affiliates. &nbsp;This is a new position that will help shape and strengthen shared operational service models across the Nationwide organization by assessing needs, improving coordination, and supporting both National teams and affiliate offices participating in shared service programs. It will support the development of operational service models that are responsive, accessib