National Training Manager

Job Description 

National Training Manager - Rhythm Rides

Location: National role; Niseko-based with regular travel to Hakuba and Furano

Dates: October through to April

Salary Range: From ¥522,095 to ¥626,514 per month or ¥3,654,670 to ¥4,364,330 per season plus performance based incentives & travel allowance
Please note that the actual amount will vary depending on the actual number of working days, hours, and shift conditions. 

Travel Allowance: Up to ¥150,000, reimbursed on actual flight cost

Position Type: Seasonal Fixed Term Salary

Reports to: Head of Rides Operations

Direct Reports: None

Functional Leadership: Snowsports Trainers,, Examiners and Senpai Mentors, in-resort trainers and department training leads

 

About us:

Rhythm is about creating epic experiences for our customers, which starts with our people. We live by our values and put people first. We take pride in creating working and living environments that foster innovation, adventure, and balance. Working at Rhythm is more than a job; it's an experience you'll carry with you forever.

The Role:

The National Training Manager owns the national training framework across Rhythm Rides. The role creates clear pathways, competencies, systems and development plans that support business needs, product quality and staff progression.

The role is not the technical authority for every training subject. It works with Senior Leadership, Location Managers, Department Managers and qualified technical leaders to define the required outcomes, then builds the structure and systems needed to deliver and monitor them.

The role also owns the national Guide Training Pathway system, structure, progression framework and performance monitoring. Qualified local guide leaders retain responsibility for technical delivery, practical assessment and guide-safety decisions.

The National Training Manager is accountable for:

• Clear and consistent national training pathways and competency frameworks
• Training priorities aligned with business and people-development needs
• Strong collaboration with managers and technical specialists
• A consistent Guide Training Pathway with clear visibility of guide progression
• Reliable training systems, records and development data
• Continuous improvement in staff capability and product delivery

Responsibilities and Duties:

National Training Strategy & Pathways

• Develop annual and seasonal training priorities with the Head of Operations, Location Managers and Department Managers.
• Translate capability gaps and business needs into practical training plans, calendars and measurable outcomes.
• Create clear pathways, competencies, progression stages and assessment frameworks for key Rides roles.
• Maintain practical learning resources, session plans and development tools using approved systems.
• Review and simplify training structures so expectations are clear and consistent across locations.
  
  

Manager & Technical Collaboration

• Work with Location and Department Managers to ensure training supports operational, product and people-development needs.
• Agree required outcomes with the manager or technical lead responsible for the work before creating or changing a training program.
• Use qualified subject-matter experts to define specialist technical content where authority sits outside the Training function.
• Review outcomes with managers and adjust programs where staff performance, guest feedback or business results identify a gap.
• Ensure new products, processes or operating changes are supported by appropriate training before implementation.
  
  

Guide Training Pathway

• Own the national Guide Training Pathway system, structure, progression framework and performance-monitoring process.
• Define guide development stages, competencies, evidence requirements and progression criteria with qualified guide technical leaders.