National Director, Therapy Access

California, US residents click here.

The job details are as follows:

Who We Are

We are the first publicly-traded biotech or pharmaceutical company to take the form of a public benefit corporation. Our public benefit purpose is to provide a brighter future for patients through the development of novel pharmaceutical therapies; and technologies that expand the availability of transplantable organs.

United Therapeutics (Nasdaq: UTHR) seeks to travel down the corridors of indifference to develop treatments for rare, deadly diseases. We were founded in 1996 by a family seeking a cure for their daughter’s pulmonary arterial hypertension (PAH). Today, we have six FDA-approved therapies that treat PAH, pulmonary hypertension associated with interstitial lung disease (PH-ILD) and neuroblastoma, a rare pediatric cancer. Our near-term pipeline seeks to develop additional therapies for PAH and pulmonary fibrosis (PF).

The cure for end-stage life-threatening diseases like PAH, PH-ILD, PF, and many others is an organ transplant, but only a small percentage of donated organs are available to address the vast need. For this reason, we are working to create manufactured organs to address the shortage of kidneys, hearts, lungs, and livers available for transplant. We believe an unlimited supply of tolerable, transplantable organs will eliminate the transplant waiting list and cure end-stage organ diseases for which transplant is not currently an option.

Who You Are

You are an experienced Therapy Access leader with deep knowledge of reimbursement, managed care, market access, public/private payers and HUB services. You love to coach, inspire and mentor teams and believe in fostering a culture that is positive, informative and collaborative.  You have a successful history of problem solving and removing barriers for patients and are ultimately looking to work for a company that is innovative and inspiring where you can truly make a difference. 

The National Director, Therapy Access will be responsible for leading the United Therapeutics (UT) Therapy Access customer-facing team. The primary objective of this position is to manage daily operations of a team of national field-based Therapy Access Managers (TAMs) across geographically aligned regions. The TAM team is responsible for providing reimbursement support to the UT franchise in a consistent and compliant manner.

• Responsible for building and leading a team of best-in class Therapy Access Managers to support UT products. Set the vision and strategy that enables successful achievement of objectives that are compliantly aligned with the Patient Relations Team
• Develop a robust set of rules of engagement to interact with HCP customers and UT internal stakeholders in an appropriate and compliant manner
• Represent patients’/ customers’ / stakeholders’ concerns, priorities, and needs with internal stakeholders, and develop plans and innovative solutions to appropriately respond to those needs
• Facilitate a culture of accountability and compliance through ongoing cadence discussions with field leaders and internal partners to identify scalable business practices and to problem solve potential access barriers to UT products
• Work across the Patient Relations Team to assist with resolution of program escalations as required and ensure positive customer experiences
• Anticipate implications to patient access across UT products to allow for compliant-course corrections to meet the market
• Establish measurable performance parameters and monitor performance against those set parameters
• Establish and monitor staffing projections and geographic distribution based on anticipated activity levels
• Develop and execute annual budget with allocation for team members and ensures teams within financial budget
• Perform field ride-alongs to ensure the team is appropriately and compliantly engaging with customers
• Provide frequent, ongoing performance feedback to all direct reports and foster a team oriented, supportive working environment
• Actively facilitate the growth and development of team members based on their needs, motivation and business requirements. Provide continual coaching, mentoring, and opportunities for improvement

Minimum Requirements

• Bachelor’s Degree in a relevant discipline, preferably sciences, business, pharmacy, or healthcare with 15+ years of overall