Mortgage Loan Originator

Description

JOB CLASSIFICATION

Full / Part-time: Full-time

Hours Per Week: 40 hours

Location: 5151 San Felipe St. Ste 730, Houston, TX 77056

JOB SUMMARY

The Mortgage Loan Originator is responsible for soliciting, negotiating, originating, and coordinating the closing of routine residential, construction and commercial mortgage loans in compliance with the Bank’s policies, procedures and related laws and regulations. They promote quality mortgage loan customer service and related activities, engage in business development opportunities, develop good customer relationships, and markets and cross sells other banking products. The Mortgage Loan Originator is responsible for attaining established individual, department, regional and Bank sales goals though active participation in sales management and officer call programs.  They ensure compliance with all Bank policies and procedures, along with all applicable state and federal banking regulations.

ESSENTIAL DUTIES

The duties listed below may not include all responsibilities that the person in this role may be asked to perform. Incumbent may be required to perform other related duties as assigned.

1. Engages in business development activities and solicitation of new business; actively involved in instilling and maintaining a positive sales environment through education of the Bank’s products and services; attains established individual, department, regional and Bank sales goals; cross sells other banking products and services, referring customers to appropriate staff as indicated.
2. Reinforces the application of superior customer service through his or her own example along with appropriate follow through with involved customers and employees.
3. Establishes and maintains a close working relationship with mortgage and title companies, contractors, builders, appraisers, real estate agents and other real estate industry professionals.
4. Interviews prospective applicants or meets with existing customers; obtains necessary information and assists in the loan application process; helps applicants determine the most appropriate lending product to suit their needs, such as loan duration, interest rate and repayment terms; corresponds or re-interviews applicants to resolve questions regarding application information.
5. Performs borrower prequalification assessment and analysis of financial condition; carefully assesses and evaluates the risk of financing requests within the framework of the Bank’s credit culture and current economic and industry trends; orders and reviews credit, appraisals, surveys and title reports. Performs site inspections, ensuring the Bank’s collateral position can be appropriately achieved and protected.
6. Authorizes commitment and decline letters.
7. Prepares and submits a formal financing request to secondary market lenders for approval; meets with existing or potential customers to negotiate final loan terms and conditions. 
8. Coordinates processing of approved loans; ensures loans are processed according to agreement, customer needs and conform to Bank lending policies; obtains sufficient information and/or documentation from customers; solves problems relative to processing and servicing of loans within his or her portfolio; approves loan disbursements in accordance with agreements.
9. Develops and maintains an advanced knowledge of financial industry, economy, market conditions, rates, vendors and competition; remains informed of trends and developments in local market and changes to regulations governing private and government issued mortgages.
10. Represents the Bank in various community, civic, and community reinvestment functions to further enhance the Bank’s image and develop additional business; assists the Bank in establishing and maintaining market position in the financing arena.
11. Responds to inquiries or refers inquiries to the appropriate department or person, exhibiting the necessary follow through with customers and/or staff involved.
12. Consistently applies superior decision-making techniques pertaining to inquiries, approvals and requests as they apply to existing policies and procedures, keeping within assigned approval limits and using these instances as learning tools for employee development.
13. Processes, solves and answers complex customer transactions, problems or inquiries.
14. Answers telephones, answers questions and directs callers to proper Bank personnel.
15. Treats people with respect; keeps commitments; inspires the trust of others; works ethically and with integrity; upholds organizational values; accepts responsibility for own actions.
16. Demonstrates knowledge of and adherence to EEO policy; shows respect and sensitivity for cultural differences; educates others on the value of diversity; promo