Monitor Technician Lead - Full Time - Jeff Hwy

We've made a lot of progress since opening the doors in 1942, but one thing has never changed - our commitment to serve, heal, lead, educate, and innovate.  We believe that every award earned, every record broken and every patient helped is because of the dedicated employees who fill our hallways. 

At Ochsner, whether you work with patients every day or support those who do, you are making a difference and that matters.  Come make a difference at Ochsner Health and discover your future today! 

This job, under general supervision, leads operational functions related to staff development and training. Assists in the implementation of policies and procedures required for success and participates in initiatives to improve processes serving internal and external customers.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.  Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential duties.

This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities.  Contents are subject to change at the company’s discretion.

Education

Required – High school diploma or equivalent.

Work Experience

Required - 6 months of experience as a Monitor Technician.

Preferred - Team lead or supervisory experience.

Certifications

Required – Basic Life Support (BLS) from the American Heart Association and

EKG/Telemetry National Certification.

Advanced Cardiovascular Life Support (ACLS) must be obtained within 3 months of hire.

Knowledge Skills and Abilities (KSAs)

• Proficiency in using computers, software, and web-based applications.

• Effective verbal and written communication skills and ability to present information clearly and professionally.

• Working knowledge of medical terminology.

• Strong interpersonal skills.

Job Duties

• Oversees daily department activities, serves as point person for department in supervisor's absence and trains new employees.

• Works closely with department management and team members to allocate resources daily among department.

• Monitors and tracks time and attendance in accordance with department policies.

• Resolves customer concerns and participates in initiatives to improve customer service.

• Assists with inventory management.

• Relieves monitor technicians for breaks.

• Conducts department rounding to assist with real time escalations.

• Adapts behavior to the specific patient population, including but not limited to: respect for privacy, method of introduction to the patient, adapting explanation of services or procedures to be performed, requesting permissions and communication style.

• Performs other related duties as required.

The above statements describe the general nature and level of work only. They are not an exhaustive list of all required responsibilities, duties, and skills. Other duties may be added, or this description amended at any time.

Remains knowledgeable on current federal, state and local laws, accreditation standards or regulatory agency requirements that apply to the assigned area of responsibility and ensures compliance with all such laws, regulations and standards.

This employer maintains and complies with its Compliance & Privacy Program and Standards of Conduct, including the immediate reporting of any known or suspected unethical or questionable behaviors or co