Job Description Summary

The Clinical Manager (CM) is responsible for working with the Home Care sales management team to provide clinical support and outreach to rehabilitation, pediatric and other specialty facilities as assigned with the goal of securing more patients through our LINK program for the Urology & Critical Care (UCC) business unit of Becton, Dickinson. The ideal candidate is an RN with extensive SCI Rehabilitation Hospital experience. Surgery and industry experience is a plus. Duties include providing intermittent catheter training, education and clinical support to nursing and their patients. The position involves working closely with nursing leaders, HCPs, case managers and their patients as they transition from the hospital to the home.

Job Description

We are the makers of possible 

BD is one of the largest global medical technology companies in the world. Advancing the world of health™ is our Purpose, and it’s no small feat. It takes the imagination and passion of all of us—from design and engineering to the manufacturing and marketing of our billions of MedTech products per year—to look at the impossible and find transformative solutions that turn dreams into possibilities. 

We believe that the human element, across our global teams, is what allows us to continually evolve. Join us and discover an environment in which you’ll be supported to learn, grow and become your best self. Become a maker of possible with us. 

Territory: MI, OH, IL, WI, and IL

Responsibilities:

• Communicate professionally with nurse managers, clinical educators, staff nurses, OT and PT, case managers, social workers, physicians and patients

• Performs virtual product demonstrations, customer education and in-service as required or requested.  This includes in-service for products and electronic platforms (i.e. HCP electronic scripts portal “LINK Online”)

• Ensure staff are well trained on BD products and our LINK program

• Ensure facility has necessary supplies and literature to help train patients to use catheters

• Assist in working with patients transitioning from hospital to home that are enrolled in LINK, helping to ensure a smooth transition and catheter compliance

• Engage and support field sales and care support teams within assigned specialty & priority accounts and with key stakeholders based on the organization targets and objectives. This may include direct selling to accounts/facilities.

• Work collaboratively within the patient care PODs consisting of: Territory Mangers, Clinical Managers, Care Coordinators, Dedicated Documentation Coordinator and regional supervisors

• Responsible for managing and completing life cycle assessments and future clinical pathways

• Must be flexible to meet the needs of a growing business

• Assist with internal quality improvement efforts

• Attend assigned national conferences & exhibitions

• Must comply with hospital rules and requirements

• Control expenses within territory budgets and manage those resources per policy

• Perform special projects and additional duties as assigned.

• In all actions, demonstrates a primary commitment to patient safety, product quality and regulatory compliance by adhering to BD Policies and all other documented quality processes and procedures.

Required experience:

• Licensed Registered Nurse

• Previous Urology experience

• Comfortable educating clinical staff and patients

• Comfortable with 75% travel

Preferred experience:

• Rehab bedside experience

• Pediatric urology experience

• Medical sales background

• Case Managment experience

At BD, we prioritize on-site collaboration because we believe it fosters creativity, innovation, and effective problem-solving, which are essential in the fast-paced healthcare industry. For most roles, we require a minimum of 4 days of in-office presence per week to maintain our culture of excellence and ensure smooth operations, while also recognizing the importance of flexibility and work-life balance. Remote or field-based positions will have different workplace arrangements which will be indicated in the job posting.

For certain roles at BD, employment is contingent upon the Company’s receipt of sufficient proof that you are fully vaccinated against COVID-19. In some locations, testing for COVID-19 may be available and/or required. Consistent with BD’s Workplace Accommodations Policy, requests for accommodation will be considered pursuant to applicable law.

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