Microsoft Systems Cloud Engineer

With 500+ professionals and 350+ business professionals, Manatt, Phelps & Phillips, LLP, is a multidisciplinary, integrated national professional services firm known for quality and an extraordinary commitment to clients. The Firm’s groundbreaking approach—bringing together legal services, advocacy and business strategy—differentiates Manatt from its competitors and positions the Firm to provide a distinct and compelling value proposition. 

The Opportunity 

Microsoft Systems Engineer is responsible for the installation, configuration, maintenance, security, and reliable operation of the Manatt domain, this includes but is not limited to Exchange, Active Directory (on-prem and Azure), SPAM filtering, TEAMS, VPN, Identity management. This role is the senior level on a team of system engineers and analysts. 

Key Responsibilities 

• Demonstrate mastery in the administration of the Microsoft 365 environment and its capabilities. 

• Handles testing, implementation, and deployment of Exchange Online. 

• Managing a Query Exchange environment using the Office 365 Command online tool. 

• Implement and support security policies, such as data retention. 

• Provide technical expertise on the messaging environment in the Cloud (Microsoft 365). 

• Manage problem resolution to a satisfactory completion by managing tickets that are escalated to the engineer level. 

• Review, test, and make recommendations for functionality of Microsoft 365 including Microsoft Outlook. 

• Demonstrate expertise in anti-spam filtering, logging and email tracking and transport rules. 

• Administer Single Sign-On using with Multi Factor Authentication. 

• Perform scripting and reporting using PowerShell. 

• Develop scripts for automating/updating processes within the environment. 

• Manage team performance to ensure that it meets or exceeds defined Service Level Agreements. 

• Responsible for the VPN solution (Always on VPN) 

• Perform migrations and deployments related to the building, upgrade and maintenance of MS Exchange. 

• Monthly audits on the Active Directory environment to reconcile users. 

• Collaborate with Local IT team to establish better process flow to mitigate incidents/tasks. 

• Manage user's mobile devices through our Mobile Device Management (MDM) solutions (MS Intune). 

• Troubleshoot active sync issues with mobile devices. 

• Troubleshoot issues with Microsoft 365 Teams. 

• Create security and distribution groups in Active Directory. 

• Create user guides and instructional documents for end-users. 

• Manage assigned group, and file level permissions in Active Directory. 

• Oversee, configure, and troubleshoot all aspects of the Enterprise Systems, to include, but not limited to Microsoft, Linux services, including Webservers, SQL databases, DHCP, DNS, Print Servers, MS O365 and applications that use these