Mgr, Software Development & Integration

GCI's Mgr, Software Development & Integration will oversee and manage IT Service Delivery Development team and provide technology leadership for all IT in-house developed systems and technologies.  This position provides tactical direction, research, design, proof of concept, and hands-on development of a variety of IT systems.  Manages and leads development team, including project/program/sprint planning and tracking, resource management, task estimation, and quality assurance activities. ESSENTIAL DUTIES AND RESPONSIBILITIES

This leadership position requires the following non-delegable responsibilities:

• Fully own the mission, goals, operations, and results of the team and areas of responsibility. 
• Provide strong leadership to span of control (direct and indirect reports); demonstrate effective leadership in all interactions companywide.    This leadership includes generating enthusiasm and shared commitment; identifying and setting direction; teaching, growing, and empowering; owning outcomes; and leading by example. Specific leadership duties include:
• Establishing the vision and tone for the department, consistent with company culture and mission.
• Establishing clear, measurable, and achievable goals and performance expectations and following up appropriately. 
• Hiring individuals who can accomplish those goals and meet those expectations; providing them the open communication, training, tools, and mentoring needed to be successful and develop professionally; establishing a development path commensurate with capabilities and potential.
• Providing clear and accurate feedback to individuals and teams on a timely and consistent basis. Identifying and addressing performance problems early and effectively before they damage GCI’s interests and demoralize other employees. Effectively managing processes including annual performance reviews, compensation adjustments, promotions, demotions, transfers, and disciplinary actions up to and including termination in an unbiased and consistent manner.

Leadership:

• Day-to-day management of the development & integration team with activities including task assignment and tracking, project/program status, and work plan management. Train and mentor members of the team to enhance skills and foster career advancement. 
• Collaborates with visual designers, business partners, technical developers, project managers, and scrum masters to generate cohesive, well-designed applications. Participates in planning activities such as task and resource estimation, scoping, risk, and dependency analysis.  Mentors team members in software development lifecycle standards, software development best practices, and promote individual development of team members. 
• Establish and maintain strong partnerships with customers to deliver solutions that enable market differentiation.
• Act as the escalation point and coordinator of workstream deliverables.  Key activities include business requirements review and follow-up, use case and data validation as needed, integration and software customization as well as system testing support.

Scope Management:

• Participates in gathering business requirements, and responsible for identifying and documenting non-functional requirements and technical constraints.  Works in close collaboration with product and business groups to develop strategy, presence, and identity of end user experience. 
• Reviews functional designs of development teams assuring they conform to the overall solution and software architectures.  
• Creates roadmaps and solution architecture designs for custom software development efforts, integration, and API solutions.   
• Adhere and promote GCI’s Software Development Life Cycle and ensures appropriate documentation and signoffs are captured. 
• Adherence by team to all company policies, processes and controls including Quality Assurance, Release Management, Risk Management and Problem management.

COMPETENCIES

• ACCOUNTABILITY- Takes ownership for actions, decisions, and results; openly accepts feedback and demonstrates a willingness to improve.
  • Holds self-accountable for results.   Self-directed, takes initiative, and seeks out opportunities. Assesses and accepts risks and learns from mistakes.   
• BASIC PRINCIPLES - Interacts with people in a way that builds mutual trust, confidence, and respect; adheres