Metadata Operations Associate

Company Description

At NBCUniversal, we believe in the talent of our people. It’s our passion and commitment to excellence that drives NBCU’s vast portfolio of brands to succeed. From broadcast and cable networks, news and sports platforms, to film, world-renowned theme parks and a diverse suite of digital properties, we take pride in all that we do and all that we represent. It’s what makes us uniquely NBCU. Here you can create the extraordinary. Join us. 

Job Description

The Post Production team is hiring a Metadata Operations Associate to assist the Metadata & Operations team for our direct-to-consumer streaming service, SkyShowtime. This role will have direct responsibility for creating and optimizing the metadata that appears on our streaming service – from the visible words on the platform to the behind-the-scenes tags fueling platform features.  The Metadata Operations Associate plays a critical role in ensuring creative and operational excellence across Direct-to-Consumer platforms. 

• Oversees the optimization of a high volume of descriptive metadata in English. 
• Ensures copy deliverable timelines are successfully met for fast-paced content launches. 
• Enforces style guide and metadata specifications, adjusting internal standards to accommodate Product updates when required. 
• Effectively communicates creative copy specifications with internal and external partners, including detailed style guidance presentations required for successful onboarding. 
• Coordinating the translation of metadata across several languages. Monitor and report on system performance, identifying defects and ensuring reliability and availability. 
• Identify strengths, weaknesses, opportunities, and threats associated with initiatives and projects. 
• All other duties as assigned. 

Qualifications

We are seeking a solutions-minded, critical thinker and wordsmith who is adept at swiftly handling change in a constantly evolving industry.  

• Bachelor’s degree in communication, media, business administration, or a related field; or equivalent professional experience 
• 1+ year of editorial copyediting and proofreading experience. 
• Excellent writing and presentation skills and must be willing to complete copywriting, proofreading, and keyword tagging test. 
• Ability to write in a wide variety of styles (short and long-form), adjusting for purpose, audience, tone, and copy specification guidelines. 
• The ability to prioritize and concurrently handle multiple, time sensitive requests in a high-pressure environment. 
• Hands-on experience with content management systems and publishing workflows. 
• Ability to support an ever-changing content pipeline 7 days a week; must be willing to work evenings, weekends, extended hours or holidays as needed. 
• Must have unrestricted work authorization to work in the United States. 
• Hybrid: This position has been designated as hybrid, generally contributing from the office a minimum of three days per week. This position will be based out of our Universal City or Englewood Cliffs, New Jersey office.  

PREFERRED QUALIFICATIONS:

• Film and television subject matter expertise, including a demonstrated interest in current events, pop culture, and sports entertainment. 
• Airtable and CMS experience is highly preferred.
• Exceptional technical, analytical, organization, and research experience. 
• Familiarity with Gracenote or other metadata aggregation services. 
• Strong comfort level with taxonomy management and metadata best practices. 
• Curiosity for consumer insight research, cultural nuance, and linguistic diversity.  
• Knowledge of other languages in addition to English preferred. 

Eligibility Requirements

Must be willing to work onsite at the Englewood Cliffs, NJ facility a minimum of 3 days per week.

Must be willing to work nights/weekends and overtime as needed.

Hybrid: This position has been designated as hybrid, generally contributing from the office a minimum of three days per week.

Additional Information

As part of our selection process, external candidates may be required to attend an in-person interview with an NBCUniversal employee at one of our locations prior to a hiring decision.

NBCUniversal's policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law. 

If you are a qualified individual with a disability or a disabled veteran, you have the right to req