Merchandise Design Assistant | Journey Beyond

Be a part of sharing special places and shaping lasting memories with Australia’s leading experiential tourism business.

About Journey Beyond

Australia’s leading experiential tourism group, Journey Beyond, is privileged to operate 20 brands spanning the country and New Zealand, connecting guests to the land, and to each other.

Headquartered in Adelaide, Journey Beyond formed in 2016 and now comprises tourism brands including: iconic trains The Ghan, Indian Pacific, Great Southern, The Overland; premium small-group outback operator Outback Spirit; eco-luxury lodge Sal Salis Ningaloo Reef; aquatic adventures Cruise Whitsundays, Rottnest Express, Sailaway Port Douglas, Horizontal Falls Seaplane Adventures, Darwin Harbour Cruises and Journey Beyond Cruise Sydney; our tallest members, Melbourne Skydeck and Eureka 89; the historic Vintage Rail Journeys; The Telegraph Station in Alice Springs; Monarto Safari Resort; Exmouth Dive & Whalesharks Ningaloo, New Zealand coach tour specialist Grand Pacific Tours, and Voyages Tourism Australia.

The type of person we’re looking for; you’ll thrive in this role if you are:

• Positive in your approach
• Comfortable to go with the flow and shift priorities
• Always happy to jump into any project, big or small
• Known for your strong attention to detail
• Able to work at pace and manage multiple projects at once
• A confident multi-tasker who enjoys a fast-moving environment

About you

• Qualification in Graphic Design, Product Design, Fashion Design or similar
• 1–3 years’ experience in a design-related role (retail, fashion, merchandise or product development preferred)
• Strong proficiency in Adobe Illustrator and Photoshop
• Understanding of production file setup and product development processes
• Organised, proactive and commercially minded

About the role

Working closely with the Merchandise Designer and Merchandise Manager, you’ll support the development of retail products, uniforms and visual merchandising across our experiential tourism brands.

You’ll assist with:

• Designing merchandise across categories such as giftware, drinkware, apparel, metal goods, leather goods and luggage
• Developing concepts and preparing production-ready artwork and tech packs in Adobe Illustrator
• Refining designs through sampling and feedback
• Supporting uniform design and photoshoot preparation
• Assisting in creating and maintaining visual merchandising guidelines
• Coordinating with suppliers and internal stakeholders
• Keeping files organised with strong version control and attention to detail

What makes this position great!

• Huge variety of design work – no two days are the same, and you’ll touch everything from concept through to finished product
• Small team environment – you’ll be involved end-to-end, from initial ideas to seeing products land in-store
• Very hands-on role – this isn’t just behind-the-screen design; you’ll be involved in production, sampling, photoshoots and VM execution
• Creative freedom – contribute ideas, explore concepts and help shape ranges
• Your voice matters – you’ll have a lot more say than in a traditional junior design role
• Get to visit our amazing places! – occasional on-site visits and exposure to unique tourism destinations

How to Apply

You’ll be part of a creative, commercially driven team working on products that are sold in some of Australia’s most iconic locations. This is a hands-on role where your ideas turn into real products—and where you can genuinely grow your design skills across a wide range of categories.

Interested? Apply now. Join us!

What We Offer

• Generous discounts on Journey Beyond travel and experiences
• Study Assistance Policy
• Employee Referral Policy
• Parental Leave program
• Purchased Leave policy
• Private Health discounts
• Employee Assistance Program
• Discounts on Journey Beyond merchandise
• Flexible working environment

Successful candidates are required to provide a current National Police Clearance.

A pre-employment medical may be required as part of the recruitment process.