Merchandise Coordinator

About Us:

We are brand builders who focus our passion and creativity to build Calvin Klein and TOMMY HILFIGER into the most desirable lifestyle brands in the world and at the same time position PVH as one of the best-performing brand groups in our sector. Guided by our values and enabled by our scale and global reach, we are driving fashion forward for good, as one team with one vision and one plan. That’s the Power of Us, that’s the Power of PVH+.   

One of PVH’s greatest strengths is our people. Our collective desire is to create a workplace environment where every individual is valued, and every voice is heard, and we are committed to fostering an inclusive and diverse community of associates with a strong sense of belonging. Learn more about Inclusion & Diversity at PVH here.

Position Summary:       Serves as liaison to communicate issues between the McDonough Distribution Center and Customers and

                                    the Bridgewater and New York operational and distribution associates.

Primary Responsibilities/Accountabilities of the Job:

• Assists in resolving problems and follow-up information to ensure proper and timely shipment of goods.
• Receives and responds to phone inquiries and email correspondence regarding inventory by purchase order numbers, lot numbers and in-transit numbers from all PVH divisions.
• Makes arrangements for unusual procedures as needed for the expedition and flow of goods to customers. Investigates inventory questions i.e. delivery of goods, shipment of goods, receipt of goods, daily shipping label log and price ticket information.
• Repackaging of good requests.  (Special Handling) Quality Inspection requests.
• Utilizes PVH office associates to resolve and follow-up on problems and issues.
• Secures and coordinates the instructions to ensure that proper price ticket seeding procedures are followed. 
• Liaison between Traffic Department to coordinate special comments or messages as required for any scheduled and non-scheduled shipments.
• Works closely with shipping & receiving office associates to coordinate information as needed.
• Tracks, investigates, and communicates finding for vendor chargebacks. Interacts as needed with all departments to provide answers to all division inquires.
• Makes arrangements for sample goods to be shipped as requested.
• Coordinates flow of return goods within Distribution Center. Performs other duties as assigned by supervisor.

Internal & External Contacts:

            Internal:           Mgmt., Supervision, IT, Shipping/Receiving Office Staff, QC, Special   Handling

            External:           Vendors, Customers, Retail Merchants, Corp. Traffic/Customer Service/Strategic Services, other PVH

                                    warehouses, Outside vendors

Supervisory Responsibilities:

            Direct:              N/A      

            Indirect:            N/A

Budgetary Responsibilities:

            1.         Assist with expedition of “hot” shipments to stores.

            2.         Must have excellent follow-up in regard to Special Handling projects.

Decision Making:          Must decide proper channels for communication flow depending on project at hand.

Resourcefulness/Creativity:       Will have to be creative at times to make special arrangements for unusual situations to ensure

                                                product arrives on time.

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