Medical Assistant Training Coach

UPMC, one of the nation's leading health care providers, and 
GoHealth Urgent Care, an on-demand consumer-centric care company, are 
operating urgent care centers across Pennsylvania and West Virginia. 

At UPMC-GoHealth Urgent Care, we place the needs of our patients 
first - by providing an effortless patient experience, a welcoming culture 
of care and seamless integration with market-leading health systems and our 
communities. We would love for you to become a member of our team! 

The Training Coach – MA role partners with the learning and 
operations team to help create an effortless, personal, and connected 
onboarding and training experience. The Training Coach - MA is responsible 
for executing on the practical skills training phase of new hire training 
by following a formal and organized method of teaching new or existing team 
members the critical thinking skills and high-level competencies to feel 
comfortable and confident in doing their role. The Training Coach - MA uses 
a competency-based model to foster growth learning and enhance the 
socialization of the learner. The types of learners include newly hired 
team members, team members transferring to a center or department, and 
those team members who require additional support with new or existing 
learning experiences. The Training Coach – MA will provide support to the 
Medical Providers, Radiologic Technologist, and patients through a variety 
of tasks, including but not limited to patient care management, 
organization, and communication. 

 
Job Requirements  
 
Education: 

• Graduate of a Medical Assistant Program preferred 

• 1+ years of Medical Assistant experience under a licensed healthcare supervisor within the last 3 years preferred 

• High school diploma or equivalent required 

Work Experience: 

• Medical Assistant experience preferred for Graduate of a Medical Assistant Program or 

• 1+ years of Medical Assistant experience under a licensed healthcare supervisor within the last 3 years preferred 

• Training or related experience required 

• Experience using Electronic Health Record (EHR) 

• Urgent care experience preferred. 

 
 
Required Licenses/Certifications 

 
Basic Life Support (BLS), obtained through the American Red Cross (ARC) or