Medical Assistant

This is a remote position.

• Mondays, Tuesdays, and Fridays, 9:30 AM – 5:30 PM EST (Eastern Standard Time)

• 24 hours per week

• Start Date: As soon as possible

• Register new and returning patients; update demographic and insurance information in the EMR.

• Perform basic triage and accurately document symptoms and patient notes.

• Schedule and confirm in-person and telehealth appointments.

• Process specialist referrals and handle prior authorizations.

• Verify insurance eligibility, copay details, and communicate discrepancies when necessary.

• Manage EMR inboxes, faxes, and lab result follow-ups.

• Provide administrative support to the provider, including call management and patient correspondence.

• Ensure compliance with HIPAA and confidentiality standards at all times.

Requirements

• Minimum 1 year of experience in a medical office or telehealth setting.

• Proficient with EMR systems (AthenaHealth, eClinicalWorks, or similar).

• Strong understanding of medical terminology, insurance verification, and HIPAA compliance.

• Excellent written and verbal communication skills (English required; Spanish preferred).

• Reliable high-speed internet connection and a professional home office setup.

• Detail-oriented, organized, and able to multitask effectively in a remote environment.

• Empathetic and patient-centered approach.

• Strong initiative and ability to anticipate provider and patient needs.

• Comfortable managing multiple communication channels and EMR tasks remotely.

Benefits

• Permanent work from home

• Immediate hiring

• Steady freelance job