Medical Assistant

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Company: Oak Street Health
Title: Medical Assistant 
Compensation: Based on regional bands
Role Description
The purpose of a Medical Assistant at Oak Street Health is to gather all necessary medical information
regarding our patients to ensure providers have the most accurate information available when making
healthcare decisions.
Medical Assistants (MA) report to the Practice Manager or Center Operations Specialist.  They are a vital
element of our model and important members of our Care Teams. Being an MA at Oak Street Health
requires high levels of flexibility, energy, attention to detail, and problem solving skills. You will be expected
to build relationships with Oak Street Health members. Medical Assistants will collaborate closely with their
teammates to ensure an unmatched patient experience while driving clinical results.  As an MA you will
accomplish this by assisting in the assessment of patients' health conditions, through screenings and
routine diagnostic testing performed during appointments. 
Check out this pamphlet for a sneak peek into the life of an Oak Street Medical Assistant!
Responsibilities:
Ensure an efficient patient flow; room patients in a timely manner, complete vital signs,
complete required screenings and complete medication reviews
•
• Inventory supplies and stock exam rooms
Respond to patient requests for telephonic support (Lab results, faxing records to
specialists, etc)
•
In accordance with state regulations, MAs may administer vaccinations, perform point of
care tests including but not limited to: A1C, spirometry, EKGs, blood draws for lab testing,
etc
•
• Import required documents into EMR via scanning or PDF upload.   
• Participate in care team meetings to discuss patient care and clinic operations
• Process orders for durable medical equipment
• Request medical records from external providers as required by the provider
As required, conduct routine quality control checks including infection control measures,
equipment, and checks for expired medication and supplies and/or assist in maintaining
center lab
•
• Other duties as assigned
What we're looking for
Required Qualifications:
State or national certification (as required by state), or graduation from an accredited
medical assistant course
•
• 1 year experience as a medical assistant
• CPR or BLS Certification 
• Electronic Medical Record experience 
Computer skills:  Ability to quickly navigate and use multiple computer programs to include,
but not limited to: Gmail, MS Word or Google Docs, Excel or Google Sheets, etc.  
•
• Proficiency in non-English languages as required by the center's demographics.
• US work authorization
Job Description
Job Profile: Medical Assistant 10:37 AM
04/28/2025
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Strongly Preferred Qualifications:
• Minimum of three years in a Medical Assistant role
• Successful mastery of  the workflow in their previous MA position
An appetite for expanded responsibilities, greater clinical experience, and a chance to truly
make an impact in their patients' lives
•
Preferred Qualifications:
• 2 or more years of experience working with geriatric patients
• Phlebotomy Technician Certification 
Other Skills:
• Problem-solving skills, professional accountability, and a flexible, positive attitude
• Strong communication skills and customer service orientation
• Someone who embodies being "Oaky"
What does being "Oaky" look like?
• Radiating positive energy
• Assuming good intentions
• Creating an unmatched patient experience
• Driving clinical excellence
• Taking ownership and delivering results
• Being relentlessly determined
Why Oak Street Health?
Oak Street Health is on a mission to "Rebuild healthcare as it should be'', providing personalized primary
care for older adults on Medicare, with the goal of keeping patients healthy and living life to the fullest. Our
innovative care model is centered right in our patient's communities, and focused on the quality of care over
volume of services. We're an organization on the move! With over 150 locations and an ambitious growth
trajectory, Oak Street Health is attracting and cultiva