Medical Admin Assistant

This is a remote position.

Responsibilities:

• Answer incoming calls and direct them to appropriate departments or individuals
  
• Provide basic information about the company’s services to callers
  
• Assist with administrative tasks using Microsoft Office tools
  
• Support the creation of professional presentations and brochures
  
• Assist with insurance verification and credentialing processes
  
• Coordinate with different departments to resolve client inquiries
  

Requirements:

• Excellent communication skills in English
  
• Proficiency in Microsoft Office suite (Word, PowerPoint, Excel)
  
• Basic design skills for creating professional-looking documents
  
• Ability to work independently in a virtual environment
  
• Strong organizational and multitasking abilities
  
• Customer service orientation and problem-solving skills
  

Scope:

• Handle incoming calls during U.S. Central or Eastern time zone business hours
  
• Manage client inquiries and provide first-level support
  
• Assist with document creation and formatting for company materials
  
• Support insurance verification processes as needed
  
• Monday to Friday from 9 AM to 6 PM with 1 hour unpaid lunch break