MED OFFICE LAB ASSISTANT

Overview

Medical Office Lab Assistant, Medical Oncology

PRN/OCC, Variable hours, Day Shift

PRN position supporting staffing needs such as covering CTO shifts and callouts across all locations.

 

Thompson Oncology Group Overview:

Thompson Oncology Group, part of Thompson Cancer Survival Center and Covenant Health, is a leader in medical oncology across East Tennessee. Our board-certified specialists and advanced practice providers deliver personalized care using proven treatments and the latest clinical trial therapies. With convenient locations and affiliated infusion centers, Thompson Oncology Group offers comprehensive services, including chemotherapy, immunotherapy, targeted therapy, and hormone therapy, close to home, with a commitment to excellence and compassionate care.

 

Position Summary:

The Medical Office Laboratory Assistant is responsible for performing venipunctures and processing clinical laboratory specimens for use in diagnosis and treatment of patients by physicians and advanced practitioners. The individual will also be responsible for performing test analyses, reporting results, and maintaining patient records for waived and moderately complex clinical laboratory testing that has been validated for performance at their specific physician office laboratory (POL). The individual will refer POL testing to a reference laboratory when the policies deem appropriate. The individual will perform only those processes that are authorized by the laboratory director requiring a degree of skill commensurate with the individual's education, training or experience, and technical abilities.

Responsibilities

• Registers patient accounts (if indicated) ensuring proper patient identification and billing accuracy.
• Tracks and submits pertinent testing records to appropriate financial departments. Assists with patient account and billing troubleshooting as requested.
• Directs, escorts, and/or provides wheelchair assistance to the patient upon entering and exiting the laboratory ensuring the patient is aware of the next step of their visit.
• Collects venous blood samples following collection procedures.
• Uses two unique patient identifiers at specimen collection. Accurately labels all specimens.
• Properly uses the referring hospital’s Blood Bank identification system when labeling Blood Bank specimens. Places Blood Bank armband on patient at collection.
• Uses aseptic technique when collecting blood culture specimens.
• Provides patients with supplies and collection instructions per procedure and/or package insert for specimens that are collected directly by patients including but not limited to 24-hour urines, fecal hemoccult cards.
• Properly processes and handles all specimens according to procedures including: recognition of test priorities; centrifugation; separation/distribution of shared specimens; tracking of specimens for transport to off-site reference labs; proper labeling of aliquots; special collection requirements; special storage/shipment instructions (i.e., ice, dry ice, ambient temps, refrigerate, etc.).
• Operates, maintains, and troubleshoots applicable laboratory equipment (i.e., thermometers centrifuges, printers, fax/copy machines, etc.). Notifies the laboratory manager when equipment is in need of repair or replacement.
• Records all maintenance and corrective action documentation on appropriate logs per policies.
• Documents all corrective actions taken when test system instrumentation deviates from the laboratory's established performance specifications.
• Follows the laboratory's established corrective action policies and procedures whenever test systems are not within the laboratory's established acceptable levels of performance.
• Adheres to the laboratory's quality control policies. Documents all quality control activities, instrument and procedural calibrations, and maintenance performed.
• Completes and retains all pertinent maintenance logs and other records in a timely and orderly fashion for monthly review by Laboratory Manager and periodic view by regulatory agencies.
• Reconstitutes and/or properly mixes calibrators, quality controls materials, reagents, consumables, and linearity kits per manufacturer instructions with precise equipment when required (i.e., pipettes, graduated cylinders, etc.).
• Follows proper storage requirements of reconstituted materials.
• Performs parallel testing of new lots and/or shipments of materials if indicated by laboratory policy.
• Submits quality control data to corresponding agency if and when required per policy.
• Performs high quality laboratory testing with speed and accuracy. D