Marketing Operations Coordinator
Beemok Hospitality CollectionAbout the role
BHC is seeking a highly organized, detail-oriented, and proactive Marketing Operations Coordinator to support the day-to-day operations of the Marketing department across the Beemok Hospitality Collection portfolio.
This role serves as the operational hub of the marketing team, ensuring projects remain organized, deadlines are met, reporting is delivered accurately, and departmental processes run efficiently. Working closely with marketing leadership and cross-functional teams, the Marketing Operations Coordinator will manage project workflows, coordinate administrative functions, support reporting initiatives, and maintain critical marketing platforms and calendars.
Reporting to the VP, Marketing, this position plays an essential role in keeping the department organized, informed, and executing at a high level while supporting the delivery of exceptional marketing initiatives across all BHC properties.
Duties/Responsibilities:
Project & Department Operations
Attend weekly marketing meetings and other designated cross-functional meetings, capturing action items, decisions, and next steps.
Maintain the department's Monday.com workspace, ensuring projects, timelines, owners, and deliverables remain current and organized.
Create, assign, and monitor project tasks while following up with team members to ensure deadlines are met.
Support the development and continuous improvement of departmental workflows and project management processes.
Assist with scheduling meetings, preparing agendas, and distributing meeting recaps when needed.
Reporting & Administrative Support
Coordinate the preparation of monthly marketing reports and executive presentations.
Build monthly reporting decks, gathering contributions from team members and assembling final presentations.
Collect and compile recurring marketing performance metrics, including:
Website analytics
Online reputation and review scorecards
Social media metrics
Other recurring marketing KPIs
Prepare and distribute recurring reports to internal stakeholders.
Assist with Amex Resy reporting and other partnership reporting requirements.
Support budget administration through Expensify expense reporting and reconciliation.
Marketing Administration
Monitor and respond to inquiries submitted through marketing@bhc.com, routing requests to the appropriate team members and ensuring timely follow-up.
Coordinate charitable donation and sponsorship requests, maintaining tracking documentation<
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