Marketing & Experience Coordinator

Company Description

Unveiling Madeline’s complete transformation... A refreshed palette of earthen hues and artful details inspired by the texture and topography of the surrounding Colorado landscape infuse a renewed contemporary elegance to the property, invoking a luxurious and welcoming year-round mountain environment, and offering a chic yet approachable respite from Telluride’s active outdoor lifestyle at a Forbes five star property. Curated by our team of Adventure Guides, with over 60 years of combined Telluride residency, create personalized itineraries with insider access to an endless array of one-of-a-kind experiences set against the breathtaking backdrop of the San Juan Mountains. From foraging the verdant mountainside with our executive chef to taking on Colorado’s backcountry from above on a paragliding tour, adventure abounds this season. 

The targeted compensation rate for this full time year round, non-exempt position is $24. The position offers a competitive compensation package presented by Auberge Resorts Collection.

Job Description

Join the Marketing team at Madeline Hotel & Residences as a Marketing & Experience Coordinator and become one of the authors of our story. The Marketing & Experience Coordinator role is key to the success of our property as we continue to elevate our positioning and create personalized, unique guest experiences that set us apart. The ideal candidate will maintain a strong entrepreneurial spirit, and is a self-starting team player that’s organized, efficient, great at communicating and is willing to roll up their sleeves to implement change.

• Programming & Experiences

  • Work closely with the marketing and property teams to plan upcoming events, programming and experiences, ensuring timeline, setup and execution is on-point and consistent

• Way.com Experience Platform 

  • Review all current experiences on Way.com and update in partnership with the marketing team to reflect on-brand and accurate wording, pricing, and imagery

  • Oversee Coordinate and communications pre-arrival with Events team

• Experience Calendars/Collateral/Signage

  • Working with the marketing team to create and update monthly Social Calendars, ensuring all information is up to date and correct

• Experience Marketing & Communication (External)

  • Updating website, special collateral and calendars in partnership with marketing team

  • Capturing videos/content of experiences + events

• Retail Shoppe

  • Purchasing, organizing, managing inventory and storage in partnership with marketing team and front office team

• Local partners/vendors

  • Room reservations for partnerships, ensuring all aspects are correct and communicated both internally and externally

• Guest Journey

  • Supporting with implementation and execution of amenities, turndown, welcome & departure

• Miscellaneous creative projects and brand maintenance throughout property as needed

Qualifications

Qualifications:

• A willingness to follow procedure, complete tasks in a timely, accurate, and efficient manner, maintain proper attendance, and comply with company policies

• Adaptability, strong organization and time management skills

• A passion for visual excellence and consistency

• Clear and strong communication, working with all departments of the hotel

• Detail oriented with a desire to present all activities and gifts at the highest standard

• Independent worker who can be a leader and on property ambassador for the marketing team

Additional Information

Auberge Resorts Collection is a portfolio of extraordinary hotels, resorts, residences, and private clubs. While each property is unique, all share a crafted approach to luxury and bring the soul of the locale to life through captivating design, exceptional cuisine and spas, and gracious yet unobtrusive service. With hotels and resorts across three continents, Auberge invites guests to create unforgettable stories in some of the world’s most desirable destinations. Please visit aubergeresorts.com to learn more about our Collection. Follow us on Instagram, TikTok, Linkedin, Facebook and Pinterest: @AubergeResorts and #AlwaysAuberge.