Marketing Coordinator

Who We Are

At Newrez, we bring big thinkers and caring doers together to make home happen. We’re a team built on heart and hustle, united by a commitment to show up for our customers, our communities, and each other. We believe that when our people thrive, homeowners thrive - and that’s why we invest in your growth, wellbeing, and ability to make an impact.

Every day, we work to exceed the expectations of our residential mortgage borrowers and business partners through superior service, simple processes, and clear communication. We do this by empowering our employees, encouraging innovative solutions and recognizing great performance.

Position Summary

This role serves as dedicated marketing support for Loan Officers across our local mortgage retail branches, providing essential Tier 1 assistance in areas such as CRM utilization, marketing asset coordination, and social media support. The Marketing Support Coordinator ensures timely, accurate, and brand-compliant execution of marketing activities that help drive lead generation, customer engagement, and overall business growth.

Key Responsibilities

• Serve as the first point of contact for Loan Officers seeking marketing assistance, including campaign setup, collateral requests, and platform troubleshooting.
• Assist with the creation, customization, and distribution of marketing materials such as flyers, email templates, social media assets, and event collateral.
• Ensure all marketing content adheres to brand guidelines and compliance standards, including disclosures and licensing requirements.
• Coordinate with dedicated marketing team to escalate Tier 2 and Tier 3 support issues when necessary.
• Assist with local event planning and execution, including promotional materials and logistics.

Qualifications

• 2+ years of experience in marketing support, preferably in financial services or mortgage industry.
• Strong understanding of marketing principles, digital platforms, and CRM systems.
• Excellent communication skills and customer service orientation.
• Highly organized with the ability to manage multiple requests and deadlines.
• Proficiency in Microsoft Office Suite and marketing tools (e.g., Salesforce, Total Expert, Canva, Adobe Creative Suite).
• Familiarity with compliance requirements in mortgage marketing is a plus.

Additional Information

While this description is intended to be an accurate reflection of the position’s requirements, it in no way implies/states that these are the only job responsibilities. Management reserves the right to modify, add or remove duties and request other duties, as necessary.

All employees are required to have smart phones that meet Company security standards with the ability to install apps such as Okta Verify and Microsoft Authenticator. Employment will be contingent on this requirement.

Employees and applicants acknowledge that this is not a remote role. Individuals in this role are required to be on-site to complete essential job duties, absent extenuating circumstances.

Additional Information:

While this description is intended to be an accurate reflection of the position’s requirements, it in no way implies/states that these are the only job responsibilities. Management reserves the right to modify, add or remove duties and request other duties, as necessary.

All employees are required to have smart phones that meet Company security standards with the ability to install apps such as Microsoft Authenticator. Employment will be contingent on this requirement.

Why Newrez

We’re a great place to work because we invest in what matters: your career, your community, your wellbeing, and your future. Our total rewards package is designed to support your whole self.

Company Benefits:

We offer benefits, programs, and perks that support you in every aspect of your life.

• Medical, dental, and vision insurance

• Health Savings Account with employer contribution

• 401(k) Retirement plan with employer match

• Paid Maternity Leave/Parental Bonding Leave/Caregiver Leave

• Adoption Assistance

• Tuition & Certification reimbursement

• Employee Mortgage Loan Program

• The Newrez Employee Emergency and Disaster Fund is a program to support our team members experiencing hardships

Newrez NOW:

Through Newrez NOW, our Corporate Social Responsibility program, you’ll have opportunities to give back, lead, and make a difference.

• 1 company-paid Volunteer Time Off day (with over 40,000 volunteer hours contributed since our ince