Marketing Change Management Project Manager
U.S. BankAbout the role
At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One.
Job Description
U.S. Bank’s marketing organization is undergoing an exciting transformation to drive business growth across the company. To help with these efforts, we are seeking a seasoned and strategic Project Manager to spearhead change management initiatives within the Marketing Department focusing on people, processes and technology. Reporting to the Director of Marketing Operations, the role entails ensuring the successful adoption of new processes, standards, and tools across marketing teams. The ideal candidate possesses a robust foundation in project management and marketing, along with the capability to lead cross-functional teams through operational transformations.
Key Responsibilities:
Lead planning and execution of change management projects in marketing.
Design and implement change management strategies and communication plans.
Partner with marketing leadership to assess impacts and develop mitigation strategies.
Facilitate stakeholder engagement and alignment.
Deliver projects on time, within scope, and on budget.
Track milestones, report progress, and measure outcomes.
Provide training, resources, and support for teams navigating change.
Collaborate on the implementation and roll out of new process and marketer tools, such as Adobe Workfront, ensuring smooth adoption.
Key Collaborators:
Process Excellence Manager: Drives process alignment, governance, and continuous improvement.
Transformation Program Managers: Leads and manages transformation programs.
Marketing Team: Responsible for developing and executing the complete marketing plan.
Risk Team: Manages control frameworks, formal process mapping, and system-of-record docs.
Marketing Technology Team: Owns work management platforms (e.g., Adobe Workfront).
Marketing Service Leads: Oversee support functions and processes that enable end-to-end marketing execution (e.g., creative studio, channels).
Basic Qualifications:
Bachelor’s degree or equivalent professional experience.
8–10 years of experience in project management.
Preferred Qualifications:
Demonstrated success in managing marketing change initiatives.
Deep understanding of marketing workflows, tools, and best practices.
Exceptional communication and interpersonal skills.
Strong leadership and team-building capabilities.
Skilled in problem-solving, facilitation, and cross-functional collaboration.
Proficiency in project management tools and platforms.
Tag: INDMO
*This role offers a hybrid/flexible schedule, which means there's an in-office expectation of 3 or more days per week and the flexibility to work outside the office location for the other days.
If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants.
Benefits:
Our approach to benefits and total rewards considers our team members’ whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following (some may vary based on role, location or hours):
Healthcare (medical, dental, vision)
Basic term and optional term life insurance
Short-term and long-term disability
Pregnancy disability and parental leave
401(k) and employer-funded retirement plan
Paid vacation (from two to five weeks depending on salary grade and tenure)
Up to 11 paid holiday opportunities
Adoption assistance
Sick and Safe Leav
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