Maple & Ash Miami - General Manager

Job DetailsJob Location: Maple & Ash Miami - Miami, FL 33132Salary Range: $120,000.00 - $140,000.00Join Maple Hospitality Group, where culinary excellence meets unparalleled service. Led by renowned restaurateur Jim Lasky and two-Michelin-starred Chef Danny Grant, known for his innovative approach to fine dining, we're building a team of passionate food lovers dedicated to creating iconic destinations.

 

We believe success hinges on impeccable food, world-class service, and one-of-a-kind dining experiences. As we expand across Chicago, Scottsdale, Dallas, and Miami, you'll find endless opportunities for growth, travel, and continuing education.

 

Our culture is built on four core principles:



Generosity: Always give more, exceed expectations.


Excellence: Deliver exceptional work with unmatched expertise.


Fun: Love what you do, laugh often, and enjoy the journey.


Fail Fast: Learn from mistakes, adapt, and keep improving.



 

What You Will Do


Resolve any customer or employee complaint
Accomplish company goals by accepting ownership to assigned tasks, stepping up to take on new and different requests by ownership, and exploring opportunities to add value to the position
Manage and develop Assistant General Managers and Floor Managers
Lead and actively participate in weekly Manager and Executive meetings
Guarantee food quality and 100% customer satisfaction by auditing menu items and delivering exceptional customer service
Improve operating standards and systems in collaboration with management and corporate team
Maintain a safe, secure, and healthy working environment by establishing and enforcing sanitation standards and procedures, complying with health and legal regulations, and maintaining security systems
Review revenue, comps, labor and COGS daily and collaborate with operations team to ensure compliance with owners’ expectations
Collaborate with the Director of Operations on all restaurant financial plans and budgets
Report to Director of Operations on operational wins, losses and areas in need of improvement
Keep up to date on the competition and grow industry knowledge by tracking emerging trends in the restaurant industry, establishing personal networks, and being updated on press publications and articles
Oversee the managers in their control of purchase and inventory, negotiating prices and contracts, developing preferred supplier lists, reviewing and evaluating usage reports, analyzing variances, and taking corrective actions
Recruit exceptional staff members and ensure they’re properly trained to execute their job duties above expectations, making sure they understand the company culture
Review and monitor, with accounting personnel, expenditures to ensure that they conform to budget limitations and work to improve performance
Focus on hospitality goals and continue to drive generosity within operations
Monitor restaurant reviews and supervise improvement when needed
Collaborate with the Human Resources to ensure operators are compliant with company standards and legal requirements
Other tasks as assigned

QualificationsWho We Are Looking For


5 years of managerial experience in a high volume, upscale restaurant/hospitality establishment
Warm, hospitable personality who is guest focused; ability to identify and build relationships with important investors and VIP clients
Experience with P&L and COGS and history of interaction with accounting personnel

Collaboration with Finance department to set and maintain proper Financial goals

Excellent leadership skills with staff, managing, and leading FOH staff members and Managers
Ability to think on your feet and make important decisions with minimal supervision
Must be able to effectively communicate and relay information
Polished professional who takes pride in their appearance
Ability to maintain composure and stay organized in a fast-paced, high-volume working environment
Adaptive and Flexible to changing software technologies and operations processes


 

This role requires


Ability to stoop, reach, bend, climb, walk
Ability to move equipment and/or product up to 20 lbs.
Remain stationary for an extended period of time.
Complete position requirements in a noisy, fast-paced environment