Manager, Unity Access Control Sales Engineering

Company Overview

​At Motorola Solutions, we believe that everything starts with our people. We’re a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. Our critical communications, video security and command center technologies support public safety agencies and enterprises alike, enabling the coordination that’s critical for safer communities, safer schools, safer hospitals and safer businesses. Connect with a career that matters, and help us build a safer future.

Department Overview

At Motorola Solutions, we believe that everything starts with safety. It’s the constant that empowers people to confidently move forward. It can fill a flight or sell out a stadium. It can care for a patient or graduate a class.


As a global leader in public safety and enterprise security, we create and connect the technologies that help to keep people safe where they live, learn, work and play. Our integrated technology ecosystem unifies critical communications, video security and access control, and command center software, enabling collaboration in more powerful ways.
At Motorola Solutions, we’re ushering in a new era in public safety and security. Bring your passion, potential and talents to a career that matters.

The Video Security & Access Control group at Motorola Solutions designs, develops, and manufactures video analytics, network video management software and hardware, surveillance cameras, and access control solutions. Avigilon's solutions have been installed at thousands of customer sites, including school campuses, transportation systems, healthcare centers, public venues, critical infrastructure, prisons, factories, casinos, airports, financial institutions, government facilities, and retailers.

Job Description

As a Sales Engineering Manager, you will bring elite technical expertise and act as a subject matter expert to address complex challenges in protecting people, property, and assets. You will work closely with the Access Control sales team and channel partners, delivering solution-based outcomes powered by edge-based neural networks and industry-leading public safety and physical security technologies.

In this role, you will foster a collaborative and high-performing team culture alongside fellow Sales Engineering Management peers. Your leadership and contributions will ensure that the solutions we provide empower our customers to perform at their best in the moments that matter.

Responsibilities:

• Report on key metrics related to the Unity Access Control Sales Engineering team’s field activities, including opportunities, partner engagements, and customer interactions.

• Mentor, coach, and develop the Unity Access Control Sales Engineering team, ensuring their professional growth and technical excellence.

• Act as both a Coach and Player by engaging in opportunities with the sales team and providing expert technical solutions to internal and external stakeholders.

• Deliver world-class product demonstrations and compelling sales or technical presentations to audiences ranging from C-level executives to frontline decision-makers.

• Provide design consultation, including quoting, system design, best practice architectures, bill of materials development, and compliance vetting.

• Collaborate with senior sales leaders to align sales engineering efforts with quarterly and annual revenue goals

• Build and maintain strong relationships with customers and partners through technical thought leadership and strategic engagement

• Partner with Technical Support leadership to facilitate post-sales guidance and manage escalations as needed

• Serve as the key liaison between partners, end customers, and internal teams (product management, marketing, engineering) to provide valuable feedback and drive continuous product improvement

• Lead onboarding, shadowing, and training efforts for new sales engineers

• Step in to support SE team responsibilities when necessary

• Develop collateral such as training materials, how-to videos, and technical documentation.

• Stay up to date on MSI products, services, complementary technologies, industry trends, and relevant certifications by proactively seeking training opportunities.

• Undertake additional responsibilities as assigned by leadership

• This role will be responsible for the United States or as assigned

​Specific Knowledge & Skills