Manager, Technical Marketing and Services
UPMAbout the role
Would you like to join a global, growing company that innovates for a more sustainable tomorrow? UPM could be the team for you. We are frontrunners in developing renewable alternatives to fossil-based materials. Besides enabling both businesses and consumers make more sustainable choices, we strive to create a positive UPM experience for all our employees around the world. We live by our values – trust and be trusted, achieve together, renew with courage. Together we can renew the everyday, for a future beyond fossils!
Learn more about us as a workplace upm.com/careers
UPM Pulp in North America is looking for a Technical Marketing and Services Manager to join their team. The position will be remote/home office-based in the United States.
Greetings from your future manager
“Welcome to our Pulp Business. In this position, you have an opportunity to work in an International Sales & Marketing environment. Together, we focus on meeting customer needs, providing professional technical service, and creating customer value through technical collaborations with customers. This position offers you great insight as we continue to grow in the North American market”. - Monique Claverie, Senior Manager, Technical Marketing and Services
What you will do
UPM Pulp’s global Technical Marketing and Customer Service Team works closely with pulp customers in hands-on development projects and problem-solving issues. Your main task is to work proactively on technical topics with our current and potential pulp customers:
Cultivate technical relationships, provide technical recommendations and lead qualification efforts to support strategic sales growth in North America
Support successful use of UPM Pulp products through technical knowledge of multiple fibers and various end uses (premium tissue end use focus), while utilizing the UPM resources available in our mills, R&D, and global TMS teams
Drive technical collaborations with customers to deliver optimization in their process
Cooperate with product managers and the global TMS team for product development
Stay close to customers to understand relevant tissue technology, quality development, and new product development needs
Who you are:
You have a bachelor’s degree in engineering, Paper and Pulp Technology, or equivalent
You possess 5+ years of hands-on premium tissue production, produ
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