Manager Talent & Leadership Development

 

 

 

 

Company summary

Since 1949, Certified Labs has been a cornerstone of reliability and innovation, delivering value-adding solutions through exceptional service, cutting-edge products, and impactful programs. As the largest independent lubrication company, we take immense pride in our legacy as a family-owned business specializing in manufacturing and supplying advanced-performance lubricants that optimize the performance of heavy machinery.

 

Through our B2B direct sales model, we build lasting partnerships with both new and existing customers, always focused on their long-term success. Our customers entrust us with their most valuable assets—their machinery—and we take that responsibility to heart. At Certified Labs, we don’t just provide products; we deliver peace of mind, ensuring our clients' operations run smoothly and efficiently, day in and day out.

 

About the Role

The Manager, Talent & Leadership Development role will support the hiring, training, and development of high-potential Leadership Development Candidates (LDCs) across North America. This leadership role is instrumental in shaping the future of our sales organization by overseeing the career progression of LDCs into high-performing Business Development Managers (BDMs). This role will drive leadership excellence, implement best in-class training programs, and collaborate with executive stakeholders to optimize talent acquisition, development, and retention strategies. 

Key Responsibilities:

Execute Talent Strategy & Leadership Development

• Talent Acquisition & Development: Lead the strategic recruitment, onboarding, and development of Leadership Development Candidates (LDCs), ensuring a seamless transition into high-impact Business Development Manager (BDM) roles.
• Coaching & Executive Mentorship: Serve as a trusted advisor and mentor for BDMs at all levels, equipping them with the tools, strategies, and leadership acumen necessary to drive exceptional sales performance.
• Organizational Leadership: Drive the evolution of our business development framework, identifying and implementing innovative methodologies that enhance leadership effectiveness and accelerate team performance.

Strategic Sales Enablement & Business Growth

• Stakeholder Collaboration: Partner with senior business leaders, regional sales directors, and executive teams to align hiring and development strategies with company growth objectives.
• Performance Optimization: Establish and oversee key performance indicators (KPIs) to evaluate LDC and BDM progression, ensuring continuous improvement and alignment with revenue goals.
• Scalability & Process Excellence: Develop and refine scalable talent development initiatives that support the long-term success of our sales organization.

Travel/Track/Monitor

• Weekly field training (Avg 2 weeks monthly) assisting field reps/managers/accounts on product/program expansion & development.
• Track and analyze reporting on customers, products, programs, and strategic initiatives to drive insights, inform decisions, and support overall business impact for customers and reps.
• Utilize systems/programs such as Excel, PDF, Teams, Certified App, Salesforce, LinkedIn, to identify new contacts, track interactions, teach/train, record sales/opportunities, calendar planning, and report on weekly/monthly training performance.

Qualifications:

• Strong Communication: Ability to effectively assess sales candidates. Excellent verbal and written communication skills.
• Organizational & Time Management Skills: Ability to manage a high volume of candidates and hiring processes simultaneously while maintaining attention to detail and meeting deadlines.
• Results-Driven: Proven ability to meet aggressive hiring targets while maintaining a high standard of candidate quality.
• Tech-Savvy: Proficient with Excel, Teams, Salesforce, LinkedIn.
• Adaptable & Resilient: Ability to work efficiently in a fast-paced, ever-changing environment. Comfortable adapting strategies quickly to meet evolving business needs.
• Sales Mindset: