Manager, Supply Chain Quality & Compliance

The Supply Chain Quality & Compliance Manager is a corporate role responsible for the initial approval, control and ongoing monitoring of approved co-manufacturing locations, suppliers of ingredients & packaging materials, and third-party warehouses providing services to CH Guenther and Son. They work closely with our supply chain, purchasing and distribution functions to assure we are receiving safe, high-quality products & services.

Duties and Responsibilities:

• Designing / developing, implementing and maintaining the corporate supply chain quality program.
• Define existing and active supply chain elements. (Ingredient & Packaging suppliers, contract manufacturers, 3PL warehouses, licensees, joint ventures, brokers, distributors, etc…) 
• Work with business partners to assure where contracts are required, there is quality language and expectations in those contracts
• Work with business partners to assure there is a program to require adequate liability insurance coverage
• Assure accurate specifications are agreed upon and in place at partner locations.
  • Ensure that specifications are part of contracts and enforceable
• Assure CHG purchases only GRAS ingredients as appropriate
• Develop, communicate & maintain documented supply chain standards of operation.      
  • Co-manufacturing, Warehouse, & Supplier Expectation Manuals
• Develop, implement & maintain a partner approval process
  • Use a risk based assessment process for approvals
• Develop, implement & maintain an audit, inspection, or assessment process that includes:
  • Audit expectations, frequency, risk ratings, and performance ratings
  • Audit scoring and a formal documented process for documenting and following up on audit findings
• Develop, implement & maintain an exemption process for emergency situations
• Develop, implement & maintain an approved partners list
  • No purchases may be made from unapproved partners without proper documentation
  • Assure partner approval is by producing location not company
  • Assure CHG facilities have access to the list and use it to approve materials for receipt and use in their plants
• Ensure the proper database or other tool (TraceGains) is utilized to assure proper documentation is in place for each partner and location:
  • Drive compliance of documentation collection and renewal.  Create metrics and reports to track and communicate compliance.
  • Continuing Guarantees, Third Party Audit Certificates, Kosher/Halal Certificates, Supplier Survey, etc…
• Maintain records of all activities.  Preference that recordkeeping be electronic and readily accessible.
• Develop, implement & maintain a process for logging, tracking, and trending partner complaints.
  • Lead and drive resolution of complaints via CHG’s CAPA process
• Develop, implement and maintain an auditor calibration process, current auditor qualifications and an approved CHG auditor list
• Work together with the R&D, Procurement, Purchasing and Supply Chain to get new suppliers approved.
• Assure the program is fully GFSI and customer auditable
• Assure quality group operates in a safe manner and follows all company human safety requirements.
• Network with other companies & industry experts to capture best practices
• Performs all other duties as assigned.

Minimum Job Requirements:

Education/Certifications and Experience:

• Bachelor’s degree in Food Science, Microbiology, Supply Chain Management, or a related field (Master’s degree preferred).
• Minimum of 10 years of experience in food manufacturing plants/operation
• Certifications (preferred): HACCP, PCQI, SQF Practitioner, Lead Auditor Certification.
• Experience conducting supplier, co-manufacturer, and warehouse audits.

Knowledge, Skills, and Abilities:

• Proficient use of a computer, Microsoft Office (Word, Excel, PowerPoint, OneNote), and other related applications or software.
• Ability to analyze data, manage risks, and drive quality improvements across the supply chain.
• Excellent communication, negotiation, and relationship management skills.
• Ability to work effectively with diverse groups of associates and customers ranging from entry level to executive level positions.
• Create Collaborative Relationships
• Excellent organizational and interpersonal skills
• Ability to manage multiple tasks, often with competing deadlines.

Supervisory Responsibilities:

• N/A

Working Conditions and Physical Effort: